Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anon
Expertise:Intermediate
Verified Purchase:Yes
The button rattles while I walk. The noise cancelling doesn't work as well as gen 2 in the context of riding a bike (probably with any wind). It's hard to find out how to do the find my case feature with the smart things app
Design
2
Response from Samsung USBy Social Commerce, September 17, 2024
Hello Anon, thank youf or your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fully immersive listening experience is to you, and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also provided links to the full device manual and the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Roxy
Verified Purchase:Yes
Me encantaron, bonito diseño y sobre todo muchisimas funciones, me encantaron
Written by a customer while visiting Samsung US
Posted by: REECOU
Verified Purchase:Yes
Uncomfortable in my ear. Construction of earbud struck me as cheap plastic. Sound didn't meet my expectations. I returned and bought another Samsung pro 2 set.
Response from Samsung USBy Social Commerce, September 17, 2024
Hello Reecou, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit of your earbuds is to you. If you ever experience any frustrations with the fit or comfort, we recommend performing a fit test for recommendations for a resolution. We have provided a link below to the Samsung Support Team if you have questions or would like assistance at all with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chris
from Sc
Expertise:Intermediate
Verified Purchase:Yes
Callers have hard time hearing you when you speak.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Chris, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are loving that you are finding listening to your music truly immersive, and we would love to help you have that same level of quality with your phone calls for a hands free experience. We have provided a link to an article below to help you with the call settings, and another link to the Samsung Support Team. These experts can work with you one on one to do additional troubleshooting if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Santiago
from New Jersey
Verified Purchase:Yes
great sound quality an does not bother my ears as other designs did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anderson
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
Love these, this is my second pair. I wanted my husband experience the sound and fit.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cole
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Great sound quality. Good battery life. Just need to fix the ear tips. Tried changing mine out and ripped two pairs of tips
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Gopi
from California
Verified Purchase:Yes
Not good sometime voice good sometime voice too low
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Gopi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We have provided a link to an article to help you with the call settings and features of your earbuds. We also recommend ensuring the microphone is not obstructed during wear and usage to ensure as clear calls as possible. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US