Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Psyop
from LA, CA
Expertise:Expert
Verified Purchase:Yes
I like the different shape, and to squeeze the base is a lot easier i think for those who don't like the tap
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Omar
Verified Purchase:Yes
From the design to the sound quality, I am genuinely impressed by the buds 3 pro.
Written by a customer while visiting Samsung US
Posted by: Anthony
from atlanta GA
Verified Purchase:Yes
sound quality and fit are very nice. the experience of receiving the product was nice as well
Features
4
Performance
5
Design
4
Written by a customer while visiting Samsung US
Posted by: jrodriguez069
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Still learning to use the controls. So far great audio and phone call
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jan H
from Oregon
Verified Purchase:Yes
I bought these for my granddaughter for her 17th birthday. She loves them!
Written by a customer while visiting Samsung US
Posted by: Buds 3 Pro
Expertise:Expert
Verified Purchase:Yes
I really like these. They are very comfortable and the sound quality is very good.
Written by a customer while visiting Samsung US
Posted by: Chris
from Napanoch, NY
Expertise:Intermediate
Verified Purchase:Yes
Loving them. Best sound and most comfortable buds yet. Love the new features and a cool design. I've had every Galaxy Bud, these are my favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafael
from Florida
Verified Purchase:Yes
Although the sound is incredible, the new touch controls are awkward and challenging to manage. I can't keep them in my ears without adjusting them regularly.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hi Rafael, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the change from tap settings to pinch settings can take some adjustment in the new motion for our customers. We have provided a link to the full device manual to help you with all of the settings and help ensure you have the best experience possible. We have also shared a link to an article to help you with the fit of your earbuds for a secure fit. We also recommend performing a fit test to get any recommendations to get that secure fit you are seeking. We have lastly shared a link to the Samsung Support Team to offer additional assistance if you are continuing to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US