Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jeff
from Lemoore, California
Expertise:Intermediate
Verified Purchase:Yes
I love'em! I would say that the case would need to be better fitted for the buds because there was a time it would not charge properly.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jr48
Expertise:Intermediate
Verified Purchase:Yes
High quality sound but buds are too loose in ears. Also, tips tear when changing to different size
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Jr48, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have provided links to both an article to help you with the ideal placement of your earbuds for a secure fit, and another to a video to help you change the ear tips with ease. We also recommend performing a fit test with your earbuds placed in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Stephen M
from Amarillo TX
Expertise:Beginner
Verified Purchase:Yes
Got these on pre order and they were delivered on time. There are a lot of fun features you can do with these things. I have the galaxy 24 ultra and they work great with this phone. I would have given a 5 star but the translation feature is a bit lacking. It's hard to keep up with normal speed conversation and misses several words.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: C nibley
from SLC Utah
Expertise:Expert
Verified Purchase:Yes
Samsung is crushing it in 2024. I got these buds along with the new fold and watch ultra and love every one of them. The case is so cool looking and the features of the buds are awesome. Nose cancelling is excellent and sounds quality too. The fit is a little funny and I haven't gotten used to the controls but I think those will both come with time. The only bummer for me, and it is minor, is that the case doesn't lay flat when it opens so you have to use two hands to get these in and out. Not a big deal but all the other Samsung buds I've had I could just use one hand which I liked.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose
Verified Purchase:Yes
Look nice.but very uncomfortable. Very sensible, lound noice as we putting them in my ears.
Response from Samsung USBy Social Commerce, September 16, 2024
Hey Jose, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the appearance of your new earbuds and we would love to help you with the fit and sound you mention experiencing. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds in the Samsung Wearables App. For the noise you mention hearing when placing or adjusting the earbuds, we recommend ensuring the microphone of the earbuds are not covered as this can cause this audio occurance. We have also shared a link to an article to help you with the audio quality of your earbuds. Lastly we have shared a link to the Samsung Support Team if these matters continue or you would like assistance with any of your Samsung products. Thank you for being a Ssamsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Music Man
from Michigan
Expertise:Expert
Verified Purchase:Yes
This is my 3rd generation of Samsung ear buds. These are by far the BEST!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rico R
from Pontiac Mi
Expertise:Intermediate
Verified Purchase:Yes
The ear buds work fine the case it came with was hard to take off and it eventually broke after only 2 weeks luckily they were free but I wouldnt recommend anybody paying for them not worth the money.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Sarah
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Absolutely love the new design and how amazing the sound quality is. The bud 3s fit perfect in my ears. 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US