Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Carl
Verified Purchase:Yes
From fit to the light bar, it's amazing! But I can't even explain how much better the sound quality is over the buds 2 pro & how clear the ambient quality is!
Written by a customer while visiting Samsung US
Posted by: Justin
from New york
Expertise:Intermediate
Verified Purchase:Yes
Excellent fit and sound quality. Have never had a better set of headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Juhee
from Sc
Expertise:Expert
Verified Purchase:Yes
Great quality great product better sound best price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Adrian
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome headphones!!! If you need to shut the world out these do the job for sure!! Great interface with my phone as well. Glad I purchased
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Buggy. Google assistant won't work, noise canceling has a lot of static, and with high pitch noises/hair rubbing the buds it pops so loud my ears were ringing.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Alex, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have brand new earbuds that are not operating as expected. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphone of your earbuds is not obsructed during adjustment or otherwise as this can cause disruption to the audio especially when using the ANC setting. We have also provided a link to the Samsung Support Team and full device manual to help you with any other experiences you would like assistance with. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: nguaca
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Best earphone I ever own, it is on par with other top brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: baustin
Expertise:Expert
Verified Purchase:Yes
The sound is great. The noise cancelling would be better with foam ear tips.
Written by a customer while visiting Samsung US
Posted by: Ghost
from New york NY
Expertise:Expert
Verified Purchase:Yes
I love samsung the only thing sometimes y very spend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US