Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Probably good performance, Pinch Interface Ruins.
on September 12, 2024
Posted by: Tanner
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
Experience has been lukewarm. The noise cancelling doesn't perform very well, the earbuds fit akwardly, the blades "Pinch" interface is horrendus.
They're very difficult to use and that's such a shame. Why can't we have the touch interface back again? Or at least make the button replace the useless lightbar. Put it somewhere easy to find and press.
When you pinch, the earbuds move and become less stable in the ear. You also miss the pinch control sweetspot half of the time. Battery performance seems okay, and thankfully I don't seem to have an allergic reaction anymore.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hey Tanner, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and battery of your earbuds. We have provided a link to an article to help you with the fit of your earbuds, and understand that changing the motion from the tap settings to pinch can take some time to adjust and use with success every time. We have also shared links to the full device manual and the Samsung Support Team to maximize your experience and help you troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josh
from Milwaukee
Expertise:Expert
Verified Purchase:Yes
Pause/Play and Volume Features A Plus… still room for improvement
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: RFloyd
from Houston, Texas
Expertise:Expert
Verified Purchase:Yes
I like them alot simple to operate I hate I paid full price for them when first came out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: nikko
from Falmouth,ME
Expertise:Intermediate
Verified Purchase:Yes
Love the design, the color, the fit, the sound, and the ease of use!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Suicha
from Dallas Texas
Expertise:Intermediate
Verified Purchase:Yes
The voice quality and noise canceling are much better than the previous version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Best buds ever
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Very well designed, awesome sound effect, very comfortable to ware
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Debra
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound is great. If your using both buds they do block out all other sounds. I am having problems keeping them in my ears.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: HGP USN
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
Noise canceling is really great.
It's the best earbuds that Samsung has produced so far.
It's the best earbuds that Samsung has produced so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US