Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Runners' delight
on March 25, 2025
Posted by: GalaxyConvert
[This review was collected as part of a promotion.] I use these headphones for every occasion. Specifically, the blade lights come in handy when I'm running in the early morning and want an extra layer of protection and visibility in the dark. The headphones are locked firmly in my ears and the different sized tips that come with the buds are useful for getting the best fit
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear how much you value their versatility for all occasions. The Blade Lights are a brilliant addition, providing both style and visibility, especially during your early morning runs in the dark, adding an extra layer of safety. The tight, comfortable fit ensures they stay securely in place, even during movement, and the included variety of bud tips makes it easy to find the perfect fit for comfort and stability. We're thrilled that the Galaxy Buds3 Pro is enhancing your daily activities and truly meeting your needs. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't by it
on March 26, 2025
Posted by: Clayton
Case charger dosen't working
3 months old, and they can't do anything
3 months old, and they can't do anything
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Clayton. We appreciate your feedback, and we’d love to help you get them charging smoothly. First, please ensure you’re using the included USB cable along with a Samsung-approved wall adapter. Using only approved chargers can really enhance your charging experience. If you prefer wireless charging, remember that the earbuds are compatible with select Samsung Qi-compatible wireless charging pads or phones that support PowerShare. When using a wireless charger, it’s important to position the case directly in the center of the charging pad. Additionally, if your charging case has a cover, that might interfere with wireless charging, so it may be helpful to remove it or opt to use the USB cable instead. Make sure the earbuds are correctly seated inside the case, as they need to connect properly for charging. Checking the charging contacts for any debris or buildup is also a great idea, as it can hinder the charging process. Regularly cleaning these contacts can significantly improve performance. Keep an eye on the indicator lights on your charging case. If the light is flashing red, this is a good opportunity to check the connection. If you've gone through these steps and are still experiencing concerns with charging, we recommend inspecting both the case and earbuds for any visible damage. If everything looks good and the charging continues to be a concern, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good Choice
on March 26, 2025
Posted by: Aasu4U
[This review was collected as part of a promotion.] Bud 3 pro has best sound quality and it support Auracast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 26, 2025
Posted by: 18AlfaQV
[This review was collected as part of a promotion.] Good audio and great fitment. The first Samsung buds that I have used extensively. I have stopped using my airpods pro 2s and can't see myself going back. Audio is good and pairing is easy both android and it's devices.
Cons: battery life not as strong as the pros. Also there is a weird issue when you have anc and or transparency mode. I have found that a loud and quick noise it causes a pop on the bud. I've experienced it most with being at the register and cashier is interacting with the change is being jostled around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The earbuds don't say in your ear
on March 27, 2025
Posted by: Keachie
[This review was collected as part of a promotion.] The ebud don't says on your ears don't matter what size earpiece you put on it or the way you trun it in your ear
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro, Keachie! We appreciate your feedback and want to ensure you are maximizing the use of your buds. First, check the ear tips to confirm you have the right size for your ears. As you know, the Buds3 Pro comes with different-sized tips. A proper fit is crucial to avoid sound leaks and achieve optimal audio quality. If you haven't done so yet, please refer to our guide on changing the tips to find the best size. Once you have selected the right tips, ensure you are using them correctly by checking the directional marks on the earbuds, with an "L" for the left bud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Adjust the angle slightly so that the microphone points toward your mouth for the best call quality. To verify your fit, use the earbud fit test in the Galaxy Wearable app, which will ensure you are receiving the best audio performance. We hope this information enhances your experience with the Galaxy Buds3 Pro! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Really love it but
on March 29, 2025
Posted by: Shippo
[This review was collected as part of a promotion.] I love the sound and quality, I love how u can set it up for when u talk or someone around you talks the earbuds allow you to hear without taking them out. This helps me while I clean because the I can jam out while still able to hear my kids come up to me.
Only issue is they fall out occasionally I have to keep adjusting them.
Only issue is they fall out occasionally I have to keep adjusting them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Professional High Quality Sound
on April 1, 2025
Posted by: TMoney1924
[This review was collected as part of a promotion.] I use my Buds 3 Pro for phone calls while I'm working, music while working out, and even to interpret fellow co-workers that don't speak English like I do. The audio sound quality is top-notch! The seamless actions across apps make it super easy to multi-task and stay focused on whatever I've got going on! The lights on each bud even double as a little flashlight if your in total darkness!
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, TMoney! We’re thrilled to see that you find them so versatile, whether you're on phone calls, working out, or helping co-workers communicate. The enhanced audio quality is designed to provide an immersive experience, and it’s great to know it supports your multitasking needs effectively! The LED lights on the earbuds are indeed a thoughtful feature for those unexpected moments in the dark! Your feedback means a lot to us, and we’re committed to enhancing your listening experience even further. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery life
on April 1, 2025
Posted by: Soldier
Battery life is extremely poor length. Sound quality is good. But the overall purchase was for all day 8 hrs use during travel.
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Soldier. Your feedback is invaluable as we continue to make changes and improvements all around. The Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power during travel, you can place the earbuds in the charging case when not in use and keep the case cover closed. Additionally, charging the earbuds in the case for just 10 minutes gives you up to 150 minutes of playtime, which can help during extended trips. Also, be sure to keep your device, as well as the buds themselves, up to date with the latest software. Your insights are valuable, and we're glad you’re enjoying the sound quality! Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US