Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,454 Reviews)
Rating breakdown 13,454 reviews
5 Stars
9,186
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Timbo
Expertise:Intermediate
Verified Purchase:Yes
Love them best Earbuds I've ever had so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wally
Verified Purchase:Yes
Can't use to the its max potential because it doesn't support Galaxy 24. Only supports the Flip and Fold newest models.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Rondoe
from Chicago il
Expertise:Expert
Verified Purchase:Yes
Battery life isn't long enough and the galaxy buds pro 2 were better nothing hanging from ear
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 13, 2024
Hello Rondoe, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and lasting battery being a vital part of that experience. We have provided a link below to an article to help troubleshoot the features and settings of your earbuds battery life. We have also shared a link to the Samsung Support Team if you believe the battery of your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: The tag
Verified Purchase:Yes
The sound is great, and the fit is great also. The connection is smooth
Written by a customer while visiting Samsung US
Customer Rating
3
Good for the sound. Higher price, less product.
on September 11, 2024
Posted by: VitaminJ
from Washington, DC
Expertise:Intermediate
Verified Purchase:Yes
Paying more for less. The sound quality compared to my Buds2 is great! That's about the only plus.
I wish I didn't have to do a 180 from case to ear. This should've been thought through more. I find myself dropping at least one on that short trip from case to ear.
I am also used to in-ear headphones having multiple rubber pieces so you can find the best one for your ear size. These only have the ones that came on them so now I have to buy more because they are too big.
I would recommend this to a friend!
Features
3
Performance
5
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there VitaminJ, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be when you have a new device that is not operating as expected. We have provided a link to an article to help you with the ideal fit of your earbuds. The additional ear tips should have come placed in a small cardboard box included in the original larger packaging. If this is not your experience we have provided a link to the Samsung Support Team to help you resolve this experience. They can also answer any qustions you may have or offer assistance with any additional frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Wwww
from Va
Expertise:Expert
Verified Purchase:Yes
Love them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CKT1
from New York
Expertise:Intermediate
Verified Purchase:Yes
While the fit in ear is better the functionality of the product is still subpar. The lack of touch and addition of pressing more to activate features is a disappointment, 1 unit dies out faster than the other after full charge, and the app has condensed features visibly and not enhanced the user interaction. Still not what was expected of such an expensive in-ear set.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 13, 2024
Hey there CKT1, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the features and functionality of your earbuds are to you every day. We would love to help you have the best experience possible with your devie. We have provided a link to the full device manual to help you best align the settings and features to your preferences. We have also shared a link to the Samsung Support Team if you believe any aspect of your earbuds are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Libbi
Verified Purchase:Yes
Fits my ears well and easy to use. Great design, space age
I would recommend this to a friend!
Written by a customer while visiting Samsung US