Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,454 Reviews)
Rating breakdown 13,454 reviews
5 Stars
9,186
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Marco
from Lodi , CA
Expertise:Expert
Verified Purchase:Yes
Great sound and battery life love the voice commands for the gym but they fall off after 45min of workout and the ANC dos not seem as good as my previous buds 2 pro witch I unfortunately traded in for this pair
I would recommend this to a friend!
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Mjh209, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality and enhance features of your earbuds. We have provided a link to an article to help you with the fit, and to a video to change the ear tips if you haven't done so already. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Great sound. Must have for Samsung ecosytem
on September 10, 2024
Posted by: Vaibhav
Verified Purchase:Yes
Sound is much better than airpods , dont like the edge stem design though. Noise cancelling could have been better.
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Vaibhav, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds. We would love to help you troubleshoot the ANC settings and and design of your earbuds if you believe there may be an underlying factor causing this frustration. We have provided a link to the Samsung Support Team to offer one on one assistance through chat if you are interested. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Steven
from Michigan
Verified Purchase:Yes
Good sounding ear buds, true Bluetooth sound. Only problem I have is they don't stay in my ear like I want them to.
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: xXHAXx
Verified Purchase:Yes
To be honest, I prefer the galaxy buds 2 pros sound quality over thus earbud but, what I really love about these galaxy buds 3 pro earbuds is that the mic quality is better and it has better comfort.
Written by a customer while visiting Samsung US
Posted by: Rick Floody
from West palm beach, Florida
Expertise:Intermediate
Verified Purchase:Yes
I like the buds 2 pro better. I liked the touch controls better. I dont like them hanging out of my ear. Bushes pull them out when gardening. These have the dumbest design for controls. I wasted my money.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Rick, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to yyou every day during a range of activities. We have provided a link to an article to help you with a secure fit, and recommend doing a fit test connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to help if you continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Krishna
from Bloomington IN
Expertise:Expert
Verified Purchase:Yes
Pairing mode does not work if there is no charge in the case which is a very bad walk around
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Krishna, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we are always happy to help our customers with any frustration they are experiencing. The battery of the charging case is important to also providing battery to the earbuds themselves. We have provided a link below to the Samsung Support Team to help gather the details of your experience and offer options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Posted by: Johnny
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I've had ever samsung earbuds and these are the best so far. The sound quality the comfortable fit in the ear and the design are perfect. Im very particular to how music sounds and you can't go wrong with the 3 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrades with Substance unlike that fruit company
on September 10, 2024
Posted by: John T
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
Truly an upgrade from the galaxy bud pro 2's! Love the feature that ducks the volume and cuts on ambient mics when I start talking so I can converse while continuing to wear them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US