Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,454 Reviews)
Rating breakdown 13,454 reviews
5 Stars
9,186
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Prince
from USA
Expertise:Expert
Verified Purchase:Yes
Disappointed the battery only lasted for 4 hours you need to fix that
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there Prince, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the lasting battery life of your device is to you every day. We have provided a link to an article to help you with the different battery features and functionality. We have also shared a link to the Samsung Support Team to assist you if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Samsung Community
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Adam B
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
These are aesthetically pleasing. The sound is better than the original Buds Pro. The shape is better than the originals as well, I've not ran with them but I know the weight distribution of the original design made mine tend to loosen and almost fall out over time, I don't think these will have the same issue. Ergonomically they are a bit awkward for me to get into my ear, probably due to big hands and smaller "grab" area for the ear pieces, but it's not a huge deal. Overall, very pleased with the product and happy to have the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Upgraded from galaxy buds pro. The new design has been a pleasant surprise. Sound quality is superb. Well worth the purchase
Written by a customer while visiting Samsung US
Posted by: Avin
from New York
Expertise:Intermediate
Verified Purchase:Yes
The best galaxy buds so far. I love everything about it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Blair
from 75071
Expertise:Intermediate
Verified Purchase:Yes
Microphone worked horribly. Feel cheaply made. I returned. Very disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hello Blair, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you, and we have some great resources available online to help our customers resolve any frustrations. We haev a great article to help with the call features and settings, we have provided below. We have also provided a link to the Samsung Support Team to offer any additional assistance with your Samsung products or answer any questions you have. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Larry
from Kersey pa.15846
Expertise:Intermediate
Verified Purchase:Yes
Works great with my z fold 6. Phone and music are loud and clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Denny
Verified Purchase:Yes
I've had a few buds in my lifetime. From Beats, to JBL, to BOSE, and even samsung. But these Galaxy Buds Pro 3 are by far the best. I am a strong believer in being able to wear my buds anytime and anywhere. I use mine when I'm working on my garage, working out, and even cutting my lawn. And since I've been using the buds pro 3 i can do them all and still be able to have strong clear music in my ears. The sound cancelation is impeccable and if you want to hear what's going on around you but still hear your music then the pro 3 is the way to go. I strongly believe that the samsung galaxy buds pro 3 are the best ear buds on the market today.
Written by a customer while visiting Samsung US
Posted by: Vivian J
from New York
Expertise:Expert
Verified Purchase:Yes
Super comfortable great sound much better that Buds 2 pro ( at least for me) so far very good!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US