Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,454 Reviews)
Rating breakdown 13,454 reviews
5 Stars
9,186
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: rene
from miami,fl
Expertise:Expert
Verified Purchase:Yes
Right earbud has static i am about to return them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Rene, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you troubleshoot this static at your convenience. We also recommend ensuring the microphone is not covered during usage as this can cause disruption to your listening experience. We have also shared a link to the Samsung Support Team if these measures do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Yevhen
Verified Purchase:Yes
I like them. Design, comfort, sound. Changed my Buds pro 2. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Roanoke Va
Expertise:Intermediate
Verified Purchase:Yes
Hurt my ears. They are not comfortable especially long periods of time
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 11, 2024
Hi James, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable a comfortable fit with your earbuds is to your usage and enjoyment. We have provided a link to an article to help you with the ideal placement, a link to a video to change the ear tips to help you with a comfortable fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like additional assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cristian
from Pensilvania
Verified Purchase:Yes
Excellent i loveI love them They are extraordinary
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt
from CO
Expertise:Intermediate
Verified Purchase:Yes
These are easily the best earbuds I've ever used--the battery lasts longer, sound quality and noise cancellation are greatly impoved!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Froggie
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
ear buds stay in my ears, ear tips do not fall off
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe M
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit and function. Very comfortable fit and the battery lasts!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ricky C
from Cookeville, TN
Verified Purchase:Yes
The noise canceling is phenomenal! Comfortable in the ear and the sound quality is amazing! Great purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US