Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The headphones are great but the noise cancelling break and crack with a powerdrill or table saw or cutting steel so I cannot use them for anytime of real work, so I can only use them at home and had to buy a pair of beats studio plus because they have good noise cancelling that doesn't break or crack at all
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: WoodWalker
from Ontario CA
Expertise:Intermediate
Verified Purchase:Yes
Nice improvement over the Buds2 Pro. No more accidental volume presses.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: deeman
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The Call Quality
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Crystal Clarity: When I made my first call, I half-expected the usual muffled audio or distant-sounding voices. But no! The [Your Earbuds Model] delivered crisp, clear sound. It’s like having a private conversation in a soundproof room—even if I’m actually sitting in a bustling coffee shop.
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Facelessman
from Washington
Expertise:Expert
Verified Purchase:Yes
I get feedback every time I out them in my ears. I will likely replace them with something else before too long to avoid damaging my ear drums.
The buds themselves go into the case "backwards" which i am surprised the design team couldn't avoid. You have to rotate them when you take them out and out them in, its really awkward.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi Facelessman, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you troubleshoot any frustration you are experiencing. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphones are not covered during placement and adjustment of your earbuds as this can cause the feedback on you mention. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Posted by: EWalker
Verified Purchase:Yes
Great sound, I'm still adjusting to the fit. Functional and easy to use
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Aaron S
from ANCHORAGE, AK
Expertise:Intermediate
Verified Purchase:Yes
Good for the money works well with flying and taking calls
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rony R
from Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
Poor fit in ears. Box did not come with spare ear tips sizes to adjust fit
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Rony R, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the additional ear tips are to getting that secure fit that you are seeking. The additional ear tips should have been in a box included with the original packing. We have provided a link to the Samsung Support Team if you believe these were not included by accident. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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X
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Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
Im happy with them so far they sounds great. I love the hands free voice commands.
Written by a customer while visiting Samsung US