Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Steve W
Verified Purchase:Yes
Best Buds from Samsung and I've purchased them all ! Every model for past 5 years.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Samsung fan
from Wentworth Mo
Expertise:Intermediate
Verified Purchase:Yes
It's over all very good and I like them. The only thing that isn't perfect it that with just one ear bud in the noise canceling on that one isn't the best, but still awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is subjective. But an upgrade for me
on September 9, 2024
Posted by: NicknameJames
from Florida
Expertise:Intermediate
After 2 months of waiting with delays. I finally got the buds. They fit my ears great just like airpods pros. Have the same pinch controls and swipe for volume. Voice controls is probably my favorite feature. Please look at all the settings. I've come across people who said bad stuff about the buds when they didn't even look through all the settings before saying the buds didn't have it. When it did.
Battery life is supposedly rated higher then the buds 2 pro. But for me I'm getting almost the same battery life between 5-6 hours of battery life with ANC on or off.
ANC is great but higher frequency sounds still comes through like voices and high pitched sounds. So not much improvement. Ambient did get a boost and is way better and sounds more natural.
If you have the buds2 pro keep them if they fit your ears well. If your coming from something older these will be better.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Mark
from Richmond, VA
Expertise:Intermediate
Verified Purchase:Yes
Awesome sounds quality, more comfortable than the Buds2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Satisfied customer
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
These are by far the best Samsung ear buds yet (I've owned the last 3). The sound quality is amazing, and I love the various features the buds 3 pro offers. I'm looking forward to many enjoyable days to come with these ear buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
i love them. they look so sleek, especially with the pulse lights on. the sound quality is superb. the only downside is the high-frequency feedback when putting the earbuds in. sometimes calls sound a bit odd too. hopefully there's an update soon
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sound Quality vs. Everything Else: A Balanced Look
on September 9, 2024
Posted by: iKayenn
from CHICAGO, IL
Expertise:Expert
Verified Purchase:Yes
While the Buds3 Pro boast a noticeable audio improvement over their predecessor, the Buds2 Pro, their overall design and user experience leave much to be desired. The build quality feels flimsy and inexpensive, similar to a budget-friendly pair of earbuds you might find on a platform like Temu. Additionally, the user interface is clunky and frustrating to navigate.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that the new design and features of your earbuds can come with a bit of a learning curve as you adjust to the new motions. We have provided a link to the full device manual to help you with the settings and features. We have also shared a link to the Samsung Support Team if any aspect of your earbuds is not operating as expected or intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hampshire
Expertise:Expert
Verified Purchase:Yes
Don't stay in the ear. Hard to put back in the case. Play/Pause, ect. button has a minor delay. Sound is improved from Buds 1 pro, Buds 2 pro.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hello Carlos, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would be happy to help you ensure you have the best experience possible. We have provided a link to the Samsung Support Team to help you troubleshoot the slight delay you mention and any other features that may be causing frustration for you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US