Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: NigelM876
from Sanford, Florida
Expertise:Intermediate
Verified Purchase:Yes
Lovely wireless ear buds, great features and design.
Would be 5 stars if we had slightly better fitting buds tips as often enough without repositioning they time after time, they would fall out.
Would be 5 stars if we had slightly better fitting buds tips as often enough without repositioning they time after time, they would fall out.
Probably there's a possibility of feature memory foam tips or slight smaller tips to the smallest size currently offered.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Roscoe
from Texas
Expertise:Expert
Verified Purchase:Yes
Terrible ergonomics, I don't like the case fitment it's stupid and unnecessary, but I will say they have really great noise canceling That's about it and how compatible it is with Samsung devices.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 9, 2024
Hi Roscoe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know the comfortable fit of your earbuds is vital to your usage and continued enjoyment. We have provided a link to an article to help you with the optimal placement, and recommend doing a fit test while you are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this matter with the fit, and would like to discuss potential additional options. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ranura
from TX
Expertise:Expert
Verified Purchase:Yes
Excellent product. It holds perfectly in my ears. Noise cancellation works perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mtrblue
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
It's alright. Not that big of a difference between the pro 2. It does have a tiny bit distortion and the top part smells like overheated electronics but it gets a little warm. The bigger buds fitment did rip so I use the default size.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Mtrblue, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we would love to help you maximize your usage of your earbuds. We have provided links to a few articles, one to help you with the audio quality, and another to help you with the temperature of your earbuds. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dallas
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
Love these buds connect great and voice controls work great it was worth the wait. Sound quality is great as is the noise canceling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cuban
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
I love them love the sound and love the controls I would recommend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike S
from Austin TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely horrible support , headphones whistling when you try to put it in
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hey Mike S, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day. We have provided a link to an article to help you troubleshoot this experience. This can also be caused when putting your earbuds in if you are covering the microphone while placing the earbuds. Lastly, we have shared a link to the Samsung Support Team if these tips and measures do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jaime
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
Spend the extra an buy these and not the basic version. These are everything an does what none other ones I have purchased do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US