Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Charles
from Safford Az.
Expertise:Expert
Verified Purchase:Yes
Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Sekoi's Galaxy buds 3 pro
on March 14, 2025
Posted by: Skj1268
[This review was collected as part of a promotion.] They've been perfect. I love the noise cancelation and the richness of the sound that the earbuds provide. I love that it instantly connects to my S24 plus the moment I open the case.
Value
5
Written by a customer while visiting Samsung US
Posted by: BMMD
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Great features and works with Samsung eco system paired with S25 Ultra and Tab S10 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great daily headphoneS!
on March 14, 2025
Posted by: Boxoriddles
[This review was collected as part of a promotion.] These are some of the most comfortable, light, and feature packed headphones that I've used. The seemless actions across all apps makes using them with my phone or tablet a breeze. The now brief is a nice addition, especially when I'm working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features that will WOW you
on March 14, 2025
Posted by: Rogue1
[This review was collected as part of a promotion.] Wow! The seamless transition between apps and the audio is above and beyond what I could ever imagine!
Value
5
Written by a customer while visiting Samsung US
Posted by: Soup
from New York, NY
Verified Purchase:Yes
The battery life on these is very disappointing. They do not last on my cross country flights.
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how important reliable battery life is, especially during long cross-country flights, and we appreciate you letting us know about your experience. The Galaxy Buds3 Pro are designed to deliver up to 26 hours of playtime with a fully charged case. For optimal battery performance, it's important to store the earbuds in the charging case with the lid closed when they're not in use. Additionally, using Samsung-approved chargers and keeping the charging contacts clean can help ensure consistent charging and maximize battery life. If you’d like to extend the earbuds’ battery life during your flights, reducing the use of features like Active Noise Cancellation or keeping the volume at a moderate level can help conserve power. We value your feedback about the battery life and understand how essential it is for uninterrupted usage. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wasn't sure but .... Great sound!
on March 15, 2025
Posted by: Sk8otaku
[This review was collected as part of a promotion.] Had big hesitations when looking at these. However, the sound has amazing range and works seamlessly with my watch and fold. They fit really well and the controls are simple after figuring out which side of the stem to use. Very happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a great update from Buds 2, not comfortable!!
on March 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
They're so uncomfortable really. It goes from the Buds3 Pro to disaster. It doesn't stay in your ear. No matter how you insert them, with the little black parts and all the plastics seems scratch you while you're putting it on. Awful.
Sound is great. But I think comfort comes first and is lacking a lot of it. Especially going from something small, to just having a blade sticking out your nose and some buds that can't stay in your ear even if you switch the tips.
Response from Samsung USBy R&R Team, March 17, 2025
It's great to hear from you, Karen. Thank you for sharing your honest thoughts about the Galaxy Buds3 Pro. We’re glad to see that you appreciate the sound quality. However, we understand that comfort and fit are essential for an enjoyable experience, and we appreciate your feedback. The Galaxy Buds3 Pro includes different-sized ear tips to help users find a fit that feels secure and comfortable. To improve the fit, ensure the directional markings (L for the left ear and R for the right ear) are correct, and gently rotate the earbuds forward or backward until they feel snug. Proper positioning can make a difference in both comfort and stability. We also noted your feedback regarding the design and materials. Your insights are valuable as we strive to refine and improve the user experience. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US