Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,456 Reviews)
Rating breakdown 13,456 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love the samsung galaxy buds 3 pro
on September 5, 2024
Posted by: Robert
[This review was collected as part of a promotion.] Dear Samsung
I am writing to express my utmost admiration for the Samsung Galaxy Buds 3 Pro earbuds. Their exceptional features, particularly the A.I.-powered live transcription and language interpretation capabilities, have greatly enhanced my user experience. Additionally, the immersive sound quality provided by the intense drivers during gaming sessions and action-packed movies creates an unparalleled sense of engagement.
Despite occasional challenges faced by Samsung, their products consistently surpass industry standards. Having experimented with various ecosystems, I can confidently assert that Samsung remains unmatched in terms of overall quality and innovation.
Best regards,
Robert
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Features, But Missing Previous Design!
on September 5, 2024
Posted by: Samira
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
I love the color, the power, and the amazing features—almost everything about it! The active noise canceling is definitely an improvement over the last version. But there’s one thing that bugs me: the 'little legs.' This AirPods-style design doesn’t do it for me, and the legs keep getting caught on my earrings, which is super annoying. I really miss the sleek, hidden-in-my-ear design of the Pro2.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
poor case design
on September 5, 2024
Posted by: pukebottom
from Colorado springs
Expertise:Expert
C'mon Samsung do some more research and testing on your products before you sell them.. why do I I have to turn each bud 180 degrees before putting it in my ear? I should just be able to grab it from the case and go right in my ear. I shouldn't have to fumble around with it every time I want to use them or put them away! Oh is it so lights that don't do anything are visible from the case? Hahaha what a joke.. good quality sound but the microphone picks up a lot of ambient noise
I would recommend this to a friend!
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 6, 2024
Hey Pukebottom, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that the new redesign of the earbuds and the charging case can take some adjustment time with usage. We have provided a link to an article to help you with the ambient sound with your microphone at your convenience. We are happy to hear you are pleased with the other features and aspects of your new earbuds, and have provided a link to the Samsung Support Team. You can reach out to these experts if you ever have questions, or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MIKE
Verified Purchase:Yes
Sound quality is okay I think they were too expensive for the quality. They paired nicely they recognize they are in very well.
Response from Samsung USBy Social Commerce, September 6, 2024
Hi Mike, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you feel as though you have made a great investment in your earbuds, and have the best listening experience possible. We have provided a link to an article to help you with the audio quality of your earbuds, and to the full device manual to help you with any setting adjustments to best align your earbuds to your preferences. Lastly, we have shared a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on September 6, 2024
Posted by: MomoPuff
Best earbuds I've ever owned! And I've owned an unimaginable amount
Written by a customer while visiting Samsung US
Customer Rating
4
Me gusta!
on September 6, 2024
Posted by: SilentWolf693
from Houston, TX
Expertise:Intermediate
Me llegaron mis audífonos el día de ayer y estoy contento con ellos, tiene una calidad de sonido muy buena y se adaptan bien a mi oído, claro que voy a echar en menos el diseño anterior pero no puedo negar que son muy buenos.
Eso me hace pasar a un punto; y es la cancelación de ruido, y es que le falta tapar más sonidos, funciona pero creo que le hace falta una actualización de software para que sean perfectos y no de cuelen sonidos del exterior, por el resto no tengo ninguna queja, le daré las cinco estrellas cuando hayan mejorado la cancelación activa de sonido.
Eso me hace pasar a un punto; y es la cancelación de ruido, y es que le falta tapar más sonidos, funciona pero creo que le hace falta una actualización de software para que sean perfectos y no de cuelen sonidos del exterior, por el resto no tengo ninguna queja, le daré las cinco estrellas cuando hayan mejorado la cancelación activa de sonido.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional auditory experience with more to come!
on September 6, 2024
Posted by: Relativity1915
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 truly are a step up in audio experiences from competitors and previous generations. Being able to drive the bass while allowing for vocals to be clear has actually made me feel like I am surrounded by the music! On another note comfort has taken a huge jump as well, I find myself forgetting these are in especially with ambient mode on, conversations passing through sounds so natural that I truly look forward to the update for my S24 Ultra that will allow for real time in ear translation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly Surprised
on September 6, 2024
Posted by: Joonbug
[This review was collected as part of a promotion.] So I upgraded my buds from the Buds2, because they have a better battery life. It's twice the time with ANC on and nearly 3 times more if I'm not using the special modes. Plus they are more comfortable. The tips take the whole tip of the headphones off so you can't use 3rd party earbud tips (until they make ones specifically for the Buds3 and 3pro), so that's a little annoying. But not a deal breaker in my opinion.
The Galaxy AI is pretty cool too. I have it set to switch to ambient sound when it detects a siren, and that was pretty cool to listen too. Plus, it reminds you to stretch your neck when you've been looking down too long, and in an age where we are all doomscrolling, it's nice to have that to snap me out of it and stretch.
If you have a Galaxy phone, I definitely recommend it, because a lot of the bells and whistles don't work with other phones and that's really the thing that sets it apart.
Sound quality is good, but I recommend setting the equalizer to "dynamic". Everything just sounds better than even wired headphones then.
Value
5
Written by a customer while visiting Samsung US