Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,457 Reviews)
Rating breakdown 13,457 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Disappointing
on September 3, 2024
Posted by: Flybrian
These Galaxy Buds were meant to be an upgrade from my current Buds FE edition. Short story, I will probably returning them. The controls are so weird that I rather use my phone or watch to do adjustments than squeeze or twist my hand uncomfortably. The sound cancelling is not great as they seem adamant to go into ambient mode even when it is completely turned off. Oh well...
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 5, 2024
Hey Flybrian, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we are always happy to help our customers have the best experience possible with their devices. We have provided a link to the full device manual to help you with the different settings and features including the ANC and ambient sound settings. We have also shared a lihnk to the Samsung Support Team to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Earbud tips are hard to come off
on September 3, 2024
Posted by: RichD
I had issues with taking off the medium tips. I thought the rubber was just to come off, but the tips have a plastic piece that pops off with the rubber tips which i didnt know at first and started to give a bad review. Now that i know that, i am good with them. I do need to somewhat tune them. I live in downtown Houston, and every car that goes by shuts them quiet, so i need to figure that out. At least i have the buds fitting better.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Great!
on September 3, 2024
Posted by: SMURFE
[This review was collected as part of a promotion.] I have always been satisfied with my OG Buds Pro but my dogs decided to chew them up the day the Buds 3 Pro were open for order.
I initially was just going to go back to a pair of Buds Live I had but I decided to order the Buds 3 Pro.
Sadly, right after I ordered them they stopped shipping so mine were delayed for a month and a half.
When I received them, I popped them in my ears and fired them up. Wow, these sound great. Much better that the OG Buds Pro.
The ANC works great. I cut my grass and could not hear the mower at all. The ear tips seal the ear canal comfortably and I get no ear fatigue.
Overall, I am completely satisfied with the Buds 3 Pro and have no reservations from buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding set of Buds
on September 3, 2024
Posted by: Jammin
[This review was collected as part of a promotion.] love the sound quality of these new buds. Great low end, mid range and tweeter all blend for a great sound quality. The new AI live translater feature works great also. Overall great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound quality is amazing
on September 3, 2024
Posted by: Luancada
[This review was collected as part of a promotion.] I think these are the best earbuds for audiophiles who are on the go. The depth and clarity combined with the noise cancelling really leaves you with an almost perfect pair of ear buds.
The voice control and adaptive sound are my favorite features. I probably say "Play music" and "stop music" about 50 times a day.
Galaxy AI is really flexing with the One-way Interpreter. It's not always 100% accurate, but it has made my job so much easier when I'm trying to cross a language barrier .
Only reason I'm giving 4 starts and not 5 is the fit. I tried changing the tips a couple of times but my ears don't really like the shape of the pro3's as much as my FE's. Still an amazing pair of buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My earbuds.
on September 4, 2024
Posted by: Redkelsy
[This review was collected as part of a promotion.] Went from the pros to the pro. Max, to the pro, Max 3's, absolutely love my earbuds. Can't see much difference in them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE the Fit
on September 4, 2024
Posted by: Ms RJ
from New York NY
Expertise:Intermediate
Fits in my ear MUCH better than the Pro 2. I had to change the tip, watched the video first, and they fit great. With the Pro 2 I ALWAYS hand to readjust in my ear. The only thing is with the Pro 2 you could set when the ANC comes back on after talking to someone, I have to find out how to this on the 3, if I can.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad quality
on September 4, 2024
Posted by: Anonymous
Expertise:Expert
Within one month and little use having issue with case charging and right side buds not charging at all and now have to go through all the repair process because samsung can not provide replacement.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hello Mohit Patel, thank you for sharing your experience with your Samsung Galaxy Buds3 Prow ith us. We understand how important your earbuds are to you every day, and how frustrating it can be when they are not functioning as intended or expected. We are pleased to hear you have begun the repair process, and hope you are able to get back to the great listening experience soon. We have provided a link to the Samsung Support Team if you have questions or would like any updates as this process moves forward. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US