Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,457 Reviews)
Rating breakdown 13,457 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The must have Buds of 2024
on September 2, 2024
Posted by: Samtation
from Missouri
Expertise:Expert
So many amazing things to say about the samsung galaxy buds pro 3. From audio to noise cancelation I truly love this product. Mobile Calls are amazing too! And in terms of comfort the very soft tips on the pros does wonders. There are tons of features I can go but a video is due for that. The only downside is the Light bar. (I call them headlights) I actually love the headlights so much but the issue is to turn them on you have to hold down both buds simultaneously then you can use them. When you place the buds back in the charging case of course it turns off, which is great. But then you have to repeat the process to turn them on again, and again. It's a minor annoyance. Maybe give me a button on my phone that let's me turn them on just like how I can turn them off. Or have the buds remember if I pull both of my buds out the case that i want the light bar to be on. And maybe some cool indicator to show when I'm listening to music or on a call would be nice. We still have plenty of time. Other than that I would 100% recommend this product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Everyday "Bud"dy
on September 2, 2024
Posted by: Trexxx
[This review was collected as part of a promotion.] Buds 3 pro has been my everyday companion and it has been spectacular. The Galaxy AI features are the cherry on top. Love it absolutely.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for your buck
on September 2, 2024
Posted by: Jrod26
[This review was collected as part of a promotion.] Great quality for the price. Sound quality is good but is amplified with the customization options in the Samsung app. Using them for daily tasks is easy and they do not fatigue my ears after a few hours like other buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So so...
on September 2, 2024
Posted by: GROUCH
Bought this under a pre-order. There was a lot of hype around it. After trying it out for a few days I'm not that happy with my purchase. I've tried all 3 soft tips, EQ and any special sound adjustments, I'm still not happy with the sound. The ANC is great on most of the ones I've owned (Buds2, Buds2 Pro, & Buds3 Pro). I'm a big fan of bass and clear sounding speakers but I was underwhelmed. I expected more but it was less than all other I've owned. It's my own experience. It may not agree to everyone else's experience, but I'm still trying to like them more. I'll update my review after trying them more. I feel like the others have better blocking (fitting) in my ears. Give me time and I'll use them more often.
Response from Samsung USBy Social Commerce, September 5, 2024
Hi there Grouch, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the great immersive audio quality is to you every day. We have provided a few links to help you with this experience at your convenience. One link to an article to help you troubelshoot the audio quality, one to help you with the fully secure fit you mention, and another to the full device manual to help align the settings and features to align to your preferences. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like to explore additional options. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Over hiped!
on September 3, 2024
Posted by: Junior
from Colorado Springs, CO
Expertise:Intermediate
I received these about two weeks ago. They aren't comfortable and will not stay in position in my ear. Especially the left ear. I've tried the different ear tips (one of them ripped as I removed it 😒) and the left ear doesn't pass the "good fit" test.
The squeeze feature is not that great either. The audio quality is good but not great.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 5, 2024
Hi there Junior, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a new device that is not meeting your expectations for comfort, fit, and overall usage. We have provided a link to an article to help you with the ideal placement of your earbuds. We have also provided a link to the full device manual to help you adjust the audio profile to best align to your audio preferences. Lastly, we have shared a link below to the Samsung Support Team if you would like to further discuss your experiences, or have any additional assistance with the features and functionality of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound Quality and Transparency Mode
on September 3, 2024
Posted by: KraftyKravs
[This review was collected as part of a promotion.] Galaxy AI features are not useful, but these buds sound awesome. The dual driver design allows for a bass heavy yet clean sound signature. There is sufficient detail and they outresolve even some midrange professional IEMs. Bit of EQ is necessary to get them sounding more neutral, but that is easily achieved in the Wearable app. Transparency Mode is exceptionally natural and does not hiss like the 2 Pro used to. Great upgrade overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 3
on September 3, 2024
Posted by: JM1880
[This review was collected as part of a promotion.] Comfortable. Fantastic sound. ANC is phenomenal. Bust headphones Samsung has produced yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI buds3
on September 3, 2024
Posted by: HRHCjd
[This review was collected as part of a promotion.] The reason I upgraded my buds was for the galaxy aI interpreter it's amazing so far, I love it, it has not let me down. It's even been able to translate songs. It can keep up with most things. Great work samsung
Value
5
Written by a customer while visiting Samsung US