Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Not the best, but still great
on March 13, 2025
Posted by: Lyphrus
[This review was collected as part of a promotion.] I will say that I don't use these as much as I'd like to. I use them at the gym, when I'm watching something on my TV at home and want to be quiet or when I've got down time at work and want to listen to music or watch a video. The seamless actions across apps make it easy to use.
One of my biggest problems with these earbuds, and I've had this issue with other earbuds. Is that they don't stay in my ear that well. So far the Bud 3 Pro have been the best at remaining in my ear. Another issue I have with the Bud 3 Pros is the case design when wireless charging generates too much heat and actually causes the battery to discharge rather than charge. I did not have this issue with the Bud 1 Pro.
The audio quality is excellent but they do fall behind the Status and the Sony earbuds, I have not tried the Nothing or AirPods. However with the trade in policy with samsung these are by far the most best earbuds for the price.
Value
4
Written by a customer while visiting Samsung US
Posted by: Charles
from Safford Az.
Expertise:Expert
Verified Purchase:Yes
Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Sekoi's Galaxy buds 3 pro
on March 14, 2025
Posted by: Skj1268
[This review was collected as part of a promotion.] They've been perfect. I love the noise cancelation and the richness of the sound that the earbuds provide. I love that it instantly connects to my S24 plus the moment I open the case.
Value
5
Written by a customer while visiting Samsung US
Posted by: BMMD
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Great features and works with Samsung eco system paired with S25 Ultra and Tab S10 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great daily headphoneS!
on March 14, 2025
Posted by: Boxoriddles
[This review was collected as part of a promotion.] These are some of the most comfortable, light, and feature packed headphones that I've used. The seemless actions across all apps makes using them with my phone or tablet a breeze. The now brief is a nice addition, especially when I'm working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features that will WOW you
on March 14, 2025
Posted by: Rogue1
[This review was collected as part of a promotion.] Wow! The seamless transition between apps and the audio is above and beyond what I could ever imagine!
Value
5
Written by a customer while visiting Samsung US
Posted by: Soup
from New York, NY
Verified Purchase:Yes
The battery life on these is very disappointing. They do not last on my cross country flights.
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how important reliable battery life is, especially during long cross-country flights, and we appreciate you letting us know about your experience. The Galaxy Buds3 Pro are designed to deliver up to 26 hours of playtime with a fully charged case. For optimal battery performance, it's important to store the earbuds in the charging case with the lid closed when they're not in use. Additionally, using Samsung-approved chargers and keeping the charging contacts clean can help ensure consistent charging and maximize battery life. If you’d like to extend the earbuds’ battery life during your flights, reducing the use of features like Active Noise Cancellation or keeping the volume at a moderate level can help conserve power. We value your feedback about the battery life and understand how essential it is for uninterrupted usage. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wasn't sure but .... Great sound!
on March 15, 2025
Posted by: Sk8otaku
[This review was collected as part of a promotion.] Had big hesitations when looking at these. However, the sound has amazing range and works seamlessly with my watch and fold. They fit really well and the controls are simple after figuring out which side of the stem to use. Very happy with the purchase.
Value
5
Written by a customer while visiting Samsung US