Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,457 Reviews)
Rating breakdown 13,457 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound, wireless charging horrible
on August 28, 2024
Posted by: Dleonard
from Oklahoma
While the sounds quality and controls is a 5, it does not wireless charge easily. That made it 3. I have the larger wireless charging pad and everything goes on it.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 3, 2024
Hi there Dleonard, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the wireless charging feature of your device is to you every day. There are a few things that can cause wireless charging to be slowed, inhibited, or challenging to connect, including the brand of charger,. protective cases, and placement. We have provided a link to an article to help you with the battery of your earbuds, and another to the Samsung Support Team if you continue to have this experience with the battery, or would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
250 price tag, product... priceless!
on August 28, 2024
Posted by: Goodchoice1
from Houston, Texas
Expertise:Intermediate
Love'em, love the design, the features, the sleekness the shine. These are my best ear buds yet. Can't wait to see what samsung has in store for the next gen. Oh and the instant translation is a game changer! I can finally easedrop on my Spanish speaking friends, lol.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent except for the fragile ear tips
on August 28, 2024
Posted by: Todd
from Ohio
Expertise:Intermediate
Sound quality is excellent. Noise cancelling is excellent. Look of the buds is excellent.
The ear tips are horrible. They will easily will rip off the mount requiring you to dig the broken piece off of the bud. Tried chatting with Samsung support to get new tips, but they gave me a runaround telling me I had to visit a service center. Be very careful when removing the tips.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The buds ever
on August 28, 2024
Posted by: Giuseppe
[This review was collected as part of a promotion.] Although I thought I wouldn't like the new shape of the buds, but I was fascinated and their new gesture functions although I cost to adapt but they are perfect, after trying them carefully and comparing them with my buds 2 pro but now the change in both form and audio quality is huge, at first I think I wouldn't like them, but now I recognize that I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound but...
on August 28, 2024
Posted by: mackexecutive
[This review was collected as part of a promotion.] These are an amazing pair of earbuds. Superior to the Pro3 and are not touch sensitive. I'm not sure about the buttons on this Pro3 for water intrusion purposes. The click in touching the Buds in annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on August 28, 2024
Posted by: Chosenonesr
Expertise:Intermediate
Mine just came today. So far they are amazing. The sounds quality is really good, and from the phone calls i made in an area with outside noise, it could not be heard.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Sparx
from Lake Stevens washington state
Expertise:Intermediate
Verified Purchase:Yes
Really like wearing them. Very comfortable and secure. Got the first run but not have had any quality issues and did try all sizes of ruuber fittings. Have not fallen out when exercising and wore for hours on a plane with no ear fatigue. Sound is great and noise cancelling works really well. I really like the volume control using the stems. Highly recommend
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Bud3 pro
on August 29, 2024
Posted by: Alfa210
[This review was collected as part of a promotion.] The buds are actually great, with great sound quality and good active noise cancelling. Also, the tuoch and swipe sensor is quite responsive.The only issues I am having is with new design. It doesn't quite fit my ear and it keeps falling when I tilt my head slightly.
Value
4
Written by a customer while visiting Samsung US