Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,457 Reviews)
Rating breakdown 13,457 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great product, horrible shipping.
on August 27, 2024
Posted by: SOLLLLL
[This review was collected as part of a promotion.] Sound great, feel very sleek and modern, comfortable fit. Haven't used the Galaxy AI feature yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Buds Yet
on August 28, 2024
Posted by: galaxybudsuser
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are the best Galaxy Buds I've tried so far. I upgraded from the original Buds Pro, and there is a huge difference in audio quality. The noise cancelation is so much better, and the stem makes the buds very comfortable to wear. The touch and voice controls are very easy to use and work well. I primarily use them to listen to music, podcasts, and streaming video, and it all sounds great. The buds have nice mids and highs with a solid bass as well. If you have one of the newest phones with Galaxy AI, the buds can use some other features such as live translate which could come in handy as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another big win for Buds
on August 28, 2024
Posted by: Brian96
[This review was collected as part of a promotion.] Absolutely love the new Buds 3 Pro! Super comfortable, the new controls are really easy to use, and the Galaxy AI voice assistant has been so helpful when I need to be more hands-free. I would love to see more light controls in a future update, but otherwise there is nothing to complain about!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Waldorf, Maryland
Expertise:Intermediate
Verified Purchase:Yes
I've been using the Galaxy Buds3 Pro for 2 days now, and overall, they’re fantastic. The sound quality is excellent, offering clear highs and deep bass that make listening to music or podcasts a joy. The noise cancellation feature works impressively well, blocking out most background noise, and the battery life is solid, lasting through extended use without needing frequent recharges.However, I’ve had some issues with the fit of these earbuds. No matter how much I adjust them, they don’t seem to sit securely in my ears. I often find myself having to push them back in or adjust them, which can be pretty frustrating, especially during workouts or while on the move. It’s a bit disappointing because everything else about these earbuds is top-notch, but the fit is a crucial factor, and unfortunately, they just don’t seem to stay in place for me.If you have better luck with the fit, I’d highly recommend them, but if you’ve had issues with earbuds falling out before, you might want to try them on first.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, September 3, 2024
Hi there Larry, we appreciate you sharing your thoughts with us about your Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you and we would love to help you acheive that ideal fit you are seeking. We have provided links to articles to help you with the ideal placement, and changing the ear tips if you haven't done so already. We also recommend doing a fit test with your earbuds while they are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this matter continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 28, 2024
Posted by: Quack
from Wisconsin
The pros Has everything I want in an ear buds and more.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Wish I never bought them
on August 28, 2024
Posted by: Braedon
Expertise:Expert
I was super excited when I first got them but they keep disconnecting, and for some reason will not pause the content on my phone blasting whatever I am listening to, to those around me.
Additionally the "in ear" detection is terrible it will repeatedly think they have been taking out of my ear when they wernt. There is no way to just disable in ear detection either
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 3, 2024
Hi Braedon, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable an uninterrupted listening experience is to you, and we would love to help you troubleshoot this experience. We have provided a link to a few articles to help you with the connection of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Rich sounding buds with so many practical features
on August 28, 2024
Posted by: Wubzzz
[This review was collected as part of a promotion.] The new 2 sound drivers really do improve the sound. I feel that the bass is so much more pronounced while the treble compliments that experience as well. Now, I have the Z fold 6 and if you want the best of these buds you need a Samsung device. The EQ is extremely customizable where you are given around 6 pre-made options but I personally chose to use the customizable 9 band EQ. I also enabled the voice commands which has left me very surprised on how little lag there is. It almost feels instantaneous. Here there is no option to add more commands but I feel that the options you are given are extremely adequate for practical needs. You can raise/lower volume, stop/resume/skip/replay songs, and answer calls with your voice. Speaking on the noice cancellation, it's great enough to block out 90% of sound. But I think the ambient sound should be talked about more because there are certain points while wearing where it sounds like I have nothing on my ear. There are no robotic sounds it sounds completely natural and isn't exaggerated with sound boost. If you have a Samsung device, I absolutely recommend to get the Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Caviar for the Ear - STELLAR HQ Audio & Fit!
on August 28, 2024
Posted by: Tyler T
from Helena, Montana
Expertise:Expert
I've had every iteration of Galaxy Buds over the past 5 years, and these hands down, are the best yet!
Between the easy to use controls on each stem, the upgraded HQ audio settings and the new AI features, it's worth the upgrade right there and would have received 5-stars. Now for the real game-changer: these fit better than any pair of Buds I've ever had! Well done Samsung 👏 ... also, longer battery life ... how can you go wrong? Pick up a pair now, you won't regret it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US