Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,457 Reviews)
Rating breakdown 13,457 reviews
5 Stars
9,188
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great upgrade from buds live
on August 26, 2024
Posted by: Andybudsultra
[This review was collected as part of a promotion.] I have had the buds live for a couple of years and loved them. I was no a fan on the buds with tips. I took a chance with the buds pro 3 and I am very happy with my choice.
First, I dont even notice that the are in my ears very comfortable.
The ANC, is incredible
The sound quality is great while watching videos or listening to music. I hope with the next upgrade on my s23 ultra I will be able to try the translation feature.
First, I dont even notice that the are in my ears very comfortable.
The ANC, is incredible
The sound quality is great while watching videos or listening to music. I hope with the next upgrade on my s23 ultra I will be able to try the translation feature.
Value
5
Written by a customer while visiting Samsung US
Posted by: sldubbauu
Verified Purchase:Yes
I've only had them a few days as there was almost a 2-week delay with the pre-orders, I am very happy with them. I'm still getting used to the fact that I don't tap them for things, but I really do love these. They have a great sound and when I'm talking on the phone, others can hear me just fine. My first Samsung earbuds were purchased in 2020, just before the world shut down. My next pair were the Earbuds2 and I HATED THOSE as they didn't have the winged tips and wouldn't stay in my ear, so I kept using my 2020 pair and I'm so thankful they've lasted. I'm hoping to get a good long wear and use out of these as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't believe the advertisement.
on August 26, 2024
Posted by: Woodrow
from Indiana
Expertise:Intermediate
Bought these specifically for the auto translate feature but what samsung doesn't tell you, at least without digging, is that the function only works on the new flip and fold models. Why they wouldn't include the s24 ultra on that list is beyond me. Any Bluetooth headset will work with the interpretor app but again for the passive listening mode you have to have the newest folding phones.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 3, 2024
Hey there Woodrow, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important specific features of your device are to you, and wanting to ensure they function as intended. To use Live Translate during calls or otherwise the One UI 6.1 software update is required to use Galaxy AI features. Live translation during calls is available on the Galaxy S24 series, S23 series, S23 FE, S22 series, Z Fold6, Z Fold5, Z Fold4, Z Flip6, Z Flip5, Z Flip4, Tab S9 5G series, and Tab S8 5G series. Certain regions and languages may not be supported. Chinese (simplified), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, and Vietnamese are supported languages.
We have provided a link to an article to help you use this feature, and to the Samsung Support Team if any aspect of your device is causing frustration or not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Live Translate on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000935/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We have provided a link to an article to help you use this feature, and to the Samsung Support Team if any aspect of your device is causing frustration or not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Live Translate on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000935/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Shadowstriker
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
Earbuds fit and sound quality is excellent. Much better fit with the new design and feature set. This from someone coming from the already excellent Buds2 Pro.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SIMPLY THE BEST
on August 26, 2024
Posted by: Tilin89
[This review was collected as part of a promotion.] Better than my beats fit. Great sound, although I wish they stayed in your ears better, they fit alright. Love them. AI features that uses voice commands is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on August 26, 2024
Posted by: Jochys731
[This review was collected as part of a promotion.] I love how they sound the quality is excellent. I'm. very happy with my new headphones, thanks 💖
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features still a few kinks
on August 26, 2024
Posted by: DenN33
[This review was collected as part of a promotion.] The new buds have great features and work amazingly with Galaxy AI but there are still a few minor adjustments that should be made between the blade lights and the bud tips but overall great sound and ANC
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice looking but not good functions/ fit
on August 26, 2024
Posted by: Vic79usa
[This review was collected as part of a promotion.] Nice good looking. Not good fit on my ears, hard to use the commands. Decent audio
Value
2
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Vic79usa, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and appearance of your earbuds. For the fit of your earbuds, we have provided a link to an article to help you with the placement and would recommend doing a fit test while connected to the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to offer assistance with the voice commands or any other aspects of your earbuds that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US