Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
9,605
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Almost there
on August 12, 2024
Posted by: 50rhgoe4
[This review was collected as part of a promotion.] The form factor has improved through each generation. One of my issues with previous designs was the microphone. I use these for meetings, working out, and phone calls. Previous versions I sounded muffled or like I was talking through a tube. This version doesn't have that problem. They integrate well with the Samsung AI and the audio quality is great. The only thing keeping it from getting 5stars is the hand/touch gestures seemed to work better in older models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than previous versions!
on August 12, 2024
Posted by: Eevee0295
[This review was collected as part of a promotion.] I've had the previous pro buds and I wasn't a big fan of the overall shape of the buds. It fit a little awkwardly in my ear and it wasn't a very snug and secure fit. I ended up getting airpods because the shape and deep were better for me at the time. These new buds check off all the boxes and I love them. Very comfortable and the sound quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, charging problems
on August 12, 2024
Posted by: TacosAndBeans0104
[This review was collected as part of a promotion.] I use my buds 3 pro for all of my everyday music and video streaming. They sound great and the ambient sound and ANC are great. My main problem is the buds charging. Sometimes my buds just don't charge in the case because the charging prongs weren't touching the buds. This issue leaves my buds sometimes not charged when I need them. This is my only issue with the buds but it's a pretty big issue.
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hey there TacosAndBeans0104, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are over the moon to hear you are enjoying the audio quality and features of your new earbuds. We have shared a link to the Samsung Support Team to offer any troubleshooting assistance or tips to help you resolve this matter with the battery of your earbuds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Secure on multiple fronts
on August 12, 2024
Posted by: Dangdamange
[This review was collected as part of a promotion.] This is a great device, much better than the last version. The buds fit better in the ear and sound is more clear. I love the new case with a carabiner to secure the buds to your pocket. They were easy to pair patrols. We're quick to learn after initially trying them. Another cool feature is the Galaxy AI for transcribing during meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound
on August 12, 2024
Posted by: Blazzy
[This review was collected as part of a promotion.] Been using the buds pro 2 and upgraded to the 3 pro.. definitely feels like an upgrade over the 2 pro. Love the bass and the sound quality. The mic does a very good job of filtering external noise. Played around with the galaxy AI live translation feature and over all does a good job. Totally recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality and Noise cancelation
on August 12, 2024
Posted by: GOVEGAN
[This review was collected as part of a promotion.] The sound quality and noise cancelation is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
ANC has problems
on August 12, 2024
Posted by: Pro3problem
[This review was collected as part of a promotion.] ANC was too bad. I have buds pro 2 that is more batter than pro3
Value
1
Response from Samsung USBy Social Commerce, August 21, 2024
Hi there Pro3problem, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Prow ith us. We completely understand how important the ANC featureof your earbuds is to you, and we have provided a linkto an article to help you with this setting. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent sound and mic
on August 12, 2024
Posted by: Jbald111
[This review was collected as part of a promotion.] I love the new Buds 3 pro. They sound even better than the 2 pro and I think they pick up my voice better. The voice control AI improves as I use it and they hold a charge very well.
I'm very glad I upgraded and traded in my Buds 2 pro.
I'm very glad I upgraded and traded in my Buds 2 pro.
Value
4
Written by a customer while visiting Samsung US