Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing headphones
on February 23, 2025
Posted by: MikeyB
[This review was collected as part of a promotion.] The headphones are amazing. They stay in your ear much better then last generation. It has amazing sound quality and they are very comfortable. I highly recommend these headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like how you can triple tap and double tap
on February 23, 2025
Posted by: Marisa
[This review was collected as part of a promotion.] Best earbuds ever give them a try. I like the double tap. Single tap and triple tap setting. No other earbud will lead to this quality. Thank you samsung!.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on February 24, 2025
Posted by: DonPacho
[This review was collected as part of a promotion.] the sound and design is magnificent, as is all Samsung technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst earbuds ever!!!
on February 25, 2025
Posted by: Jam2
Rigt earbud don't charge. The Case charge only when plugged to a Samsung adapter. Material absorbs grease from ears, earbuds always feel nasty. I'm a big Samsung fan, currently using a TAB Ultra, an S 24 Ultra, the Buds 2 Pro, and unfortunately this Buds 3 Pro.
This (Buds 3 pro) is the only BAD Samsung product I have ever purchased. I would give them zero stars but Samsung is forcing me to give them at least 1 star which is not fair.
This (Buds 3 pro) is the only BAD Samsung product I have ever purchased. I would give them zero stars but Samsung is forcing me to give them at least 1 star which is not fair.
Response from Samsung USBy R&R Team, February 25, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Jam. It's great to hear that you're a loyal Samsung fan and enjoy using our other products like the TAB Ultra, S24 Ultra, and Buds2 Pro. We understand how important it is for your devices to work seamlessly. Regarding the charging challenges with your right earbud and the case, we recommend ensuring you’re using a Samsung-approved charger and checking the positioning of the case and earbuds. Cleaning the charging contacts can also help improve the charging process. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support. We appreciate your feedback on the quality of the material. Your insights help us improve our products and services. Thank you for being a valued Samsung customer. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on February 25, 2025
Posted by: Cyclops
[This review was collected as part of a promotion.] Seamless connection to my devices. They sound phenomenal as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great fit, seamless connection, great sound.
on February 25, 2025
Posted by: Bigrican9380
[This review was collected as part of a promotion.] Great sound with music and calls, seamless functionality across the apps I've used them with. Overall very happy with my purchase. Almost perfect fit and they stay in even when working out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
High Sound quality
on February 25, 2025
Posted by: Earcandy
[This review was collected as part of a promotion.] I enjoy the high sound quality and the transparency mode. The Samsung ecosystem makes seamless connection between devices. These are now my favorite model.
Value
5
Written by a customer while visiting Samsung US
Posted by: Iurie
from New York
Expertise:Expert
Verified Purchase:Yes
It's very nice buds. Sound It's perfectly. I like very much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US