Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Connectivity issues.
on February 15, 2026
Posted by: Vasyl
from Seattle WA
Expertise:Expert
I had this headphone for around a year now. This headphones take long time to connect and disconnect. I noticed this right away as my previous gen buds 2 connected much faster. Sometimes when they are in the charging box they would still be connected to my phone. Using this headphones for only a year there were moltiple times that i was thinking to just go with something else and to get read of this headphones.I wouldn't recommend buying it. Gen 2 are much better.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R, February 17, 2026
Hey there Vasyl,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users love the Buds2 Pro, which are known for their excellent audio quality. The Galaxy Buds3 Pro take things to the next level, with smart features designed to keep you connected. If your earbuds are taking a moment to connect, there could be a few reasons, maybe your phone isn't recognizing them right away or interference is causing delays. We have a simple fix: try unpairing and re-pairing your earbuds. Disconnect Bluetooth, then pair again with your device. Sometimes, this straightforward step resolves connection issues. You can also clear the Bluetooth cache: go to Settings, Apps, tap the Sort icon (down arrow with three bars), select Show system apps, find Bluetooth, then go to Storage and tap Clear data. Confirm with OK, then reconnect your Bluetooth devices. For more tips, check the online guide linked below. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users love the Buds2 Pro, which are known for their excellent audio quality. The Galaxy Buds3 Pro take things to the next level, with smart features designed to keep you connected. If your earbuds are taking a moment to connect, there could be a few reasons, maybe your phone isn't recognizing them right away or interference is causing delays. We have a simple fix: try unpairing and re-pairing your earbuds. Disconnect Bluetooth, then pair again with your device. Sometimes, this straightforward step resolves connection issues. You can also clear the Bluetooth cache: go to Settings, Apps, tap the Sort icon (down arrow with three bars), select Show system apps, find Bluetooth, then go to Storage and tap Clear data. Confirm with OK, then reconnect your Bluetooth devices. For more tips, check the online guide linked below. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product!
on February 17, 2026
Posted by: Annular
I've had mine for about a year and a half. I haven't had any problems. They fit nice and feel good. I wear them for hours and they are very comfortable. They sound great, battery life get's me through a whole day at work. Granted I have chargers at work and in the car so I do charge intermittently, when I'm not using them, but I've never had a problem. I love the noise cancellation. I use this feature at the skating rink and I can hear my music clearly without any leaking from my surroundings.
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hi Annular,
Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Design flaws
on February 19, 2026
Posted by: Lobo
They are really really good headphones I like them a lot but I really hate how low the battery life on these things if you use any other mode than standard, and then 1/5 five times one side won't charge over night. It gets annoying when I come into work expecting a full charge only to have one earbud at 15%.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Lobo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice sound but
on February 24, 2026
Posted by: Allthetoys
from Nh
Expertise:Expert
I have had all iterations of the samsung buds. The the bud+ where the best fitting i have ever had because of the fins. The pros when they stay in the ear are fine but any movement and they will fall out
Features
4
Performance
2
Design
2
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hi Allthetoys,
Thank you for sharing your long-term experience with the Galaxy Buds. The Galaxy Buds3 Pro are crafted to deliver rich sound, advanced noise cancellation, and a sleek, lightweight design. Many users value the balance of comfort and performance they offer for everyday listening.
Wearing your earbuds properly is crucial for several reasons: it improves sound quality, increases comfort, and ensures they stay securely in your ears. The Galaxy Buds3 Pro come with different-sized ear tips, so the first step is to make sure you have the right size for your ears. A proper fit helps eliminate gaps between your ear and the ear tip, preventing sound leakage and ensuring optimal audio performance. If you need help changing the tips, please refer to our guide for Buds3 Pro tips.
Once you have the correct ear tips, follow these steps to wear your earbuds:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear with the "R" facing you.
3. Insert the L bud into your left ear with the "L" facing you.
4. Angle the bud slightly so that the microphone at the bottom points toward your mouth, rather than straight down.
5. Adjust the earbuds by rotating them forward and backward until they fit comfortably.
You can also run an earbud fit test to ensure you have the proper fit. Please see the link below for instructions on achieving the right fit with your Galaxy Buds3 Pro. We’re glad to have you as part of the Samsung family!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your long-term experience with the Galaxy Buds. The Galaxy Buds3 Pro are crafted to deliver rich sound, advanced noise cancellation, and a sleek, lightweight design. Many users value the balance of comfort and performance they offer for everyday listening.
Wearing your earbuds properly is crucial for several reasons: it improves sound quality, increases comfort, and ensures they stay securely in your ears. The Galaxy Buds3 Pro come with different-sized ear tips, so the first step is to make sure you have the right size for your ears. A proper fit helps eliminate gaps between your ear and the ear tip, preventing sound leakage and ensuring optimal audio performance. If you need help changing the tips, please refer to our guide for Buds3 Pro tips.
Once you have the correct ear tips, follow these steps to wear your earbuds:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear with the "R" facing you.
3. Insert the L bud into your left ear with the "L" facing you.
4. Angle the bud slightly so that the microphone at the bottom points toward your mouth, rather than straight down.
5. Adjust the earbuds by rotating them forward and backward until they fit comfortably.
You can also run an earbud fit test to ensure you have the proper fit. Please see the link below for instructions on achieving the right fit with your Galaxy Buds3 Pro. We’re glad to have you as part of the Samsung family!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Hard pass
on February 25, 2026
Posted by: Tiburon_63
from Fontana, Ca
Expertise:Intermediate
These were the very mediocre buds that I have owned. The left bud went out just after the warranty. My wife couldnt hear me clearly every time we talked.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
Hi Tiburon_63,
Thank you for your feedback on the Galaxy Buds3 Pro. We value your insights about your overall experience. If one of your earbuds stopped working just after the warranty expired and your device is enrolled in Samsung Care+, you might be protected against unexpected problems like mechanical or electrical failures. Contact our Samsung Support Team to learn more and find out whether your Galaxy Buds3 Pro are covered. We appreciate your review and thank you for being part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. We value your insights about your overall experience. If one of your earbuds stopped working just after the warranty expired and your device is enrolled in Samsung Care+, you might be protected against unexpected problems like mechanical or electrical failures. Contact our Samsung Support Team to learn more and find out whether your Galaxy Buds3 Pro are covered. We appreciate your review and thank you for being part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
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Written by a customer while visiting Samsung US
Posted by: PRooney
from NY
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible compared to buds pro2. Squeeling high pitch noise when inserting into ears.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there PRooney, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the audio matter and battery of your earbuds and help you have the best experience possible with your earbuds. We have shared links to two articles to help you at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and review all potential options available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
2
Great Sound and Features, but Fit Could Be Better
on February 11, 2025
Posted by: DT2002
[This review was collected as part of a promotion.] I have been using the Galaxy Buds 3 Pro every day, and overall, they deliver an excellent experience. The sound quality is impressive, with deep bass and clear highs, making music and calls enjoyable. Noise cancellation is effective, and the seamless transition between my devices works flawlessly, making it easy to switch from my phone to my laptop without any hassle. The build quality feels premium, and they are comfortable to wear, at least for a while.
The only issue I have is with the fit. No matter how much I adjust them, the earbuds always seem to find their way out of my ears, even when using the largest ear tips. This can be frustrating, especially during workouts or long listening sessions. I wish they had a more secure fit to match their otherwise outstanding performance.
If they fit your ears well, these are some of the best earbuds available. But for those with fit issues, they might not be the most reliable option.
Value
2
Response from Samsung USBy R&R Team, February 14, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, DT! We're thrilled to see that you are enjoying the impressive sound quality, seamless device transitions, and premium build of your buds. The Auto Switch feature on Galaxy devices allows your phones, tablets, and earbuds to remember any previously paired Galaxy wearable devices, making it easy to switch between them. Simply wear your other connected device, and it will automatically connect. Additionally, you can use the Galaxy Wearable app to switch between devices. Your feedback about the comfort and fit is very important to us. To enhance your experience further, we recommend trying out different ear tip sizes to ensure a better fit. The Galaxy Buds 3 Pro comes with multiple ear tip sizes, including extra-small and medium options, which might help you find a more secure fit. You can also adjust the earbud positioning for an optimal seal, which can enhance both comfort and sound quality. Additionally, make sure to check the "Active Noise Cancellation" feature in the Galaxy Wearable app. This can sometimes improve fit perception by creating a more immersive listening experience, helping the earbuds feel more secure. We value your input and hope these tips help you maximize your enjoyment of the Galaxy Buds 3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Fit
on February 16, 2025
Posted by: Allwaylive
from Anderson sc
Expertise:Intermediate
Don't really stay your ear like they should not happy about that
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Thank you so much for your review of the Galaxy Buds3 Pro! We're always thrilled to hear your thoughts. To address your concern about fit, it’s important to note that the Galaxy Buds3 Pro comes with different sized ear tips. The first step to achieving the best sound experience is ensuring you have the right size tips for your ears. A snug fit prevents sound leaks and ensures you get optimal audio performance. If you need assistance in finding the right ear tip size, we have a guide available that provides step-by-step instructions for changing the tips. Once you've selected the correct tips, here’s how to ensure you’re wearing them correctly: Check the bottom of the earbuds for the directional marks, ‘L’ for left and ‘R’ for right. Insert the R bud into your right ear, ensuring the R label is facing you. Insert the L bud into your left ear, with the L label also facing you. Adjust the angle slightly so that the microphone on the bottom is pointing toward your mouth rather than straight down. You can fine-tune the fit by rotating the buds forward and backward until it feels right. Additionally, we recommend using the earbud fit test available in the Galaxy Wearable app. This is a great way to confirm that you have the proper fit and to improve your overall listening experience. If you have any other feedback or questions, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US