Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Not impressed
on January 19, 2026
Posted by: Arioz
from Pennsauken nj
Expertise:Intermediate
Not worth the price. Battery it self doesn't last for much, at a full charge with id say 3 hrs a day with anc I still have to charge it after 2 days. The anc is no better if not the worst anc ive ever had in a pair of headphones, even at full volume and anc all the way to the top it can still let in noice unfortunately. It also has a noise that only happens when dealing with metal objects such as forks and knifes.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 21, 2026
Hola Arioz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, adaptive features, and seamless integration within the Galaxy ecosystem. While Samsung's earbuds are built to last a full day, battery life and charging times can vary based on your model and usage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Factors like listening habits, environment, and features such as Active Noise Cancelling can affect performance. For more details about battery life and your Galaxy Buds3 Pro, please see our online article linked below. Your feedback helps us improve. Thank you for your review, and we appreciate your being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, adaptive features, and seamless integration within the Galaxy ecosystem. While Samsung's earbuds are built to last a full day, battery life and charging times can vary based on your model and usage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Factors like listening habits, environment, and features such as Active Noise Cancelling can affect performance. For more details about battery life and your Galaxy Buds3 Pro, please see our online article linked below. Your feedback helps us improve. Thank you for your review, and we appreciate your being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: E Watts
from South Bend, IN
Expertise:Beginner
Verified Purchase:Yes
I've had these ear Galaxy Buds 3 Pro for a month or two now. I was skeptical at first because I have not had good luck with ear buds staying in my ears. These have been a game changer. I had to put the smallest ear covers on the buds but they are a perfect fit. I love the sound quality that it has. It has really good bass for being ear buds. The quality seems good and I don't have a problem with the Bluetooth connection. They were easy to pair with my Samsung Galaxy 24 Ultra Phone. I really like that you can use your voice to direct the music or whatever else you're listening to. Being able to use my fingers on the outside of the ear buds to do the different controls are nice as well. I would honestly have to say these are the best pair of ear buds I have ever owned. I would definitely recommend these to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi there E Watts,
Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS!!
on January 21, 2026
Posted by: Waiting for Buds 4
from Atlanta GA
Expertise:Intermediate
Has serious Q/C issue
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R, January 22, 2026
Hi there,
Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
Samsung Support
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Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Good when they work
on January 25, 2026
Posted by: Mike
from Tampa, FL
Expertise:Intermediate
On the plus side, the headphones sound qualty are amazing. I love using these to climb, ride, exercise, or just wear around the house. Call quality is great too.
On the negative side, I've had a flurry of issues with these since the first day. First they played a high screeching noise in my ears (actually quite painful). Then they lost connection to my s24u. Then the right bud stopped charging.
When they work, they're great. But getting them to work has proven to be a bit of a challenge and quite frustrating.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, January 27, 2026
Hi Mike,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear how much you enjoy the sound quality and call clarity, especially during activities like climbing, riding, and exercising. Your feedback highlights the importance of consistently using advanced wireless features throughout the day. The high-pitched noise you might hear could be caused by the ANC feature on your device. If Active Noise Canceling, Adaptive, or Ambient Sound (which helps you hear surrounding noise) is enabled, make sure the sub-microphone isn’t covered when you hold or wear the earbuds. For more tips on fixing this, please see our online article linked below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear how much you enjoy the sound quality and call clarity, especially during activities like climbing, riding, and exercising. Your feedback highlights the importance of consistently using advanced wireless features throughout the day. The high-pitched noise you might hear could be caused by the ANC feature on your device. If Active Noise Canceling, Adaptive, or Ambient Sound (which helps you hear surrounding noise) is enabled, make sure the sub-microphone isn’t covered when you hold or wear the earbuds. For more tips on fixing this, please see our online article linked below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: SUESUE
from NEW YORK
Expertise:Intermediate
Verified Purchase:Yes
this ear bud is super noise cancelation. I would recommend 100 percent
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi there SUESUE,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Active noise cancellation paired with a secure, comfortable fit is designed to create a more immersive listening experience throughout the day. It’s great to hear how well those features came together for you and made such a strong impression. Thank you for making Samsung your go to choice.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Active noise cancellation paired with a secure, comfortable fit is designed to create a more immersive listening experience throughout the day. It’s great to hear how well those features came together for you and made such a strong impression. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Charging issue
on February 5, 2026
Posted by: Esteban
I had my earbuds for about a year. Now they have stopped charging. I try them in someone else's box, and they charge. I'm a little disappointed. I was hoping for the equipment to last longer.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R, February 6, 2026
Greetings Esteban,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that the earbuds still charge properly in another case. We understand the importance of long-term reliability for daily use. You can purchase just the case for your earbuds, but other options might be available. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, with specific coverage periods for each product. Additionally, Samsung Care+ provides extended protection and support on eligible devices. If you're enrolled in Samsung Care+, contact our Samsung Support Team to explore your options. We’re here to help you. Thanks for choosing Samsung and being part of our community.
Galaxy Buds3 Pro Charging Case
https://www.samsung.com/us/mobile-accessories/buds/galaxy-buds3-pro-charging-case-sku-ep-qr630cwegus/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that the earbuds still charge properly in another case. We understand the importance of long-term reliability for daily use. You can purchase just the case for your earbuds, but other options might be available. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, with specific coverage periods for each product. Additionally, Samsung Care+ provides extended protection and support on eligible devices. If you're enrolled in Samsung Care+, contact our Samsung Support Team to explore your options. We’re here to help you. Thanks for choosing Samsung and being part of our community.
Galaxy Buds3 Pro Charging Case
https://www.samsung.com/us/mobile-accessories/buds/galaxy-buds3-pro-charging-case-sku-ep-qr630cwegus/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Updared Features and Configurations
on February 10, 2026
Posted by: Daddy Yo
from California
Expertise:Intermediate
I'm really pleased with the Ear buds 3pro's I purchased here. I was surprised how many different configurations they have on top of the great updated features and modern design. The connection to my devices is noticeably faster and easy to adjust. Lightweight and fit comfortable inside my ears without any irritation or slippage. And a veriaty of tip sizes to give it that extra custom feeling..And I really do love that sound quality I get from this Samsung Product. Clear and unmistakable quality. It did not disappoint when using the noise reduction feature and I was able to use my set for an entire work shift..The battery in the buds and the case held true for a relaxing day..
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 20, 2026
Howdy Daddy Yo,
Thank you for your wonderful review. We’re excited to hear how much you’re enjoying the customization options, fast connectivity, and all-day battery support of the Galaxy Buds3 Pro. Designed for comfort, clarity, and versatility, they’re built to keep up with your busy schedule. Thank you for choosing Samsung.
-Ty
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Thank you for your wonderful review. We’re excited to hear how much you’re enjoying the customization options, fast connectivity, and all-day battery support of the Galaxy Buds3 Pro. Designed for comfort, clarity, and versatility, they’re built to keep up with your busy schedule. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Auto Switch does not work
on February 13, 2026
Posted by: Caryb45
from Norman, OK
Expertise:Intermediate
The sound quality of the Buds are good. They work for workouts fairly well....if they are only connected to one device. The Auto Switch feature is not ready for prime time. The updated Wearables App doesn't support the Buds. You have to go to settings every time. The Windows Buds app is buggy. If I have to go into settings all the time, is it TRULY Auto Switch?
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, February 13, 2026
Good day to you Caryb45,
The Auto Switch feature on Galaxy devices allows your phones, tablets, and earbuds to remember if you've previously paired multiple Galaxy wearable devices, making it simple to switch between them. Just wear your other connected device, and it will connect automatically. The Galaxy Wearable app also facilitates easy switching between devices. With Galaxy Buds3, Galaxy Buds3 Pro, Galaxy Buds+, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro, you don’t need to manually switch when someone calls. For instance, if you’re listening to music on a Galaxy tablet with One UI 3.1, you can answer calls using your earbuds! The Automatic Switching feature will transfer the call to your phone. Similarly, if you're playing music on your phone and open a YouTube video on your tablet, your earbuds will then play the YouTube audio. This feature is only available on Galaxy devices running One UI 3.1 or newer, signed into the same Samsung account. For more information on Auto Switch with your Galaxy Buds3 Pro, see the linked online article. We value your feedback and thank you for your continued loyalty to Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/
-Ty
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The Auto Switch feature on Galaxy devices allows your phones, tablets, and earbuds to remember if you've previously paired multiple Galaxy wearable devices, making it simple to switch between them. Just wear your other connected device, and it will connect automatically. The Galaxy Wearable app also facilitates easy switching between devices. With Galaxy Buds3, Galaxy Buds3 Pro, Galaxy Buds+, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro, you don’t need to manually switch when someone calls. For instance, if you’re listening to music on a Galaxy tablet with One UI 3.1, you can answer calls using your earbuds! The Automatic Switching feature will transfer the call to your phone. Similarly, if you're playing music on your phone and open a YouTube video on your tablet, your earbuds will then play the YouTube audio. This feature is only available on Galaxy devices running One UI 3.1 or newer, signed into the same Samsung account. For more information on Auto Switch with your Galaxy Buds3 Pro, see the linked online article. We value your feedback and thank you for your continued loyalty to Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/
-Ty
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Written by a customer while visiting Samsung US