Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,460 Reviews)
Rating breakdown 13,460 reviews
5 Stars
9,190
4 Stars
2,197
3 Stars
953
2 Stars
526
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: HMoralez
from Seattle, Washington
Expertise:Expert
Verified Purchase:Yes
I have hated my Samsung Pro ear buds since I got them. Despite all my best efforts and all the different tip options, they would always fall out of my ears. The act of moving my jaw would pop them free. Sweating the garden would make them slip loose. It was awaful.
I was so excited to get a trade in option to upgrade to the new Pro 3. WHAT an improvement. They fit in my ears great, the sound is incredible, and I love the addition of the dynamic noise blocking. It's spot on when I need some noise protection (mowing my lawn) to when I need to hear something (A family member calling my name while mowing my lawn). I love how sleek they look and feel. I couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but not perfect yet.
on August 1, 2024
Posted by: FeeDeL
[This review was collected as part of a promotion.] The Galaxy buds pro 3 are a great upgrade from its predecessors, great audio, great design, awesome case and voice quality. Where I wish there were some changes are the controls. I would love for the tap on the bud part instead of the pinch on the stem. When trying to quickly pause audio I see myself fumbling to pinch it correctly to stop and tend to just pull the bud out. Also the loud screeching noise when you put a bud in needs to be corrected. Other than that love the product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones
on August 1, 2024
Posted by: Phenix
from Bronx, NY
Expertise:Expert
These are the bet headphones that I ever had, perfect sounds, perfect fit, nice future, way better EQ, way better ambient sound, way better noise cancelling.... And they don't fall from my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Something new and better
on August 1, 2024
Posted by: B3ardedG4laxy
[This review was collected as part of a promotion.] I was hesitant with the change in the style of the buds with the new stem look, but man was I pleasantly surprised when I first got them! They fit great and Samsung has really stepped up the quality of the sound and ANC. I use my buds for music and teaching especially when I'm out mowing the lawn, the ANC works great cutting down the loud sounds of the mower! I love that I can adjust the eq to my liking when it comes to music and movies! The build materials feel premium and the case is also great with the flat top and bottom, so I can set it down however I like. The Galaxy AI also enhances my already great experience! Being able to give commands through my buds make it even more convenient to use! Samsung has definitely set the bar high!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds!
on August 1, 2024
Posted by: TitanZoZ
[This review was collected as part of a promotion.] These buds are great in many aspects, clear loud sound, excellent noise cancelation, and very good microphones. I use them while walking on busy road, runnning, and jn meetings. The noise cancelation and microphones work great even when it's windy or the surroundings are very loud. The Galaxy AI features of adaptive noise cancelation and accurate voice recording are great. Definitely recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on August 1, 2024
Posted by: Active user
from Colorado
Expertise:Intermediate
Works and sounds good, batteries seem to last and the fit doesn't hurt my ear with extended use.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever -- By Far
on August 2, 2024
Posted by: Aaronious
[This review was collected as part of a promotion.] The new stems are a fantastic addition to the buds. Very responsive and useful in daily use. Sound quality us the best have had in Buds lineup. If you use Samsung ecosystem then these are a definite must. Everything syncs together seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Being honest...I want my trade-in back.
on August 2, 2024
Posted by: Crazy_NerdLove
from Columbus, GA
Expertise:Intermediate
I pre-ordered the Samsung Galaxy Buds3 Pro on the day of their release and received them within a week. As a previous owner of the Galaxy Buds1 Pro, I was eager to experience the upgrade. Unfortunately, I was left disappointed.
While I acknowledge the excellent sound quality, which provides an immersive listening experience, the active noise cancellation (ANC) feature, which was a primary reason for my purchase, did not meet my expectations. Additionally, the design of the earbuds was not to my liking, and I encountered difficulties in finding a comfortable fit, despite trying all three ear tip sizes.
I carefully considered returning the earbuds and keeping my trade-in device, but ultimately decided to keep them and adapt to their shortcomings.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Crazy_NerdLove, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important it is to be fully immersed in your favorite music or other media with your earbuds. We would love to help you have the best experience possible with your earbuds, and have provided links to a few articles to help you troubleshoot the ANC feature and the fit of your earbuds. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to discuss further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US