Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Srivalli Davuluri
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is ok but when am doing workout like walking and running it's falling down and my ears are short it's doesn't fit my ears ,if you put too long my ears getting hurt and am experiencing headache
Response from Samsung USBy R&R, December 15, 2025
Hey Srivalli Davuluri,
We value your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver precise sound and everyday comfort. Your input on fit and comfort helps our teams improve design features to provide a secure fit for different ear shapes. Thank you for being part of the Samsung family and sharing your thoughts.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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We value your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver precise sound and everyday comfort. Your input on fit and comfort helps our teams improve design features to provide a secure fit for different ear shapes. Thank you for being part of the Samsung family and sharing your thoughts.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not the quality as expected from samsung design
on December 18, 2025
Posted by: Ccooo
from Chicago
Expertise:Expert
Verified Purchase:Yes
Battery dies quick and the not what expected for the price
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, December 26, 2025
Hello Ccooo,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Battery life is crucial for daily listening. These earbuds aim to offer balanced sound, dependable connectivity, and smart features. Although Samsung earbuds are designed for all-day use, their battery performance and charging speed depend on the model and how they are used. The Galaxy Buds3 Pro provide up to 26 hours of playback on a single charge, which increases to 30 hours when using the fully charged case. To extend battery life, you can take simple actions: keep the earbuds in their case with the lid closed when not in use, modify notification settings in the Galaxy Wearable app on your phone, or use the Galaxy Buds app on iOS. Using features thoughtfully also helps conserve power. For additional tips on maximizing battery life, refer to the online guide linked below. We value your feedback and appreciate your choice of Samsung audio products.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Battery life is crucial for daily listening. These earbuds aim to offer balanced sound, dependable connectivity, and smart features. Although Samsung earbuds are designed for all-day use, their battery performance and charging speed depend on the model and how they are used. The Galaxy Buds3 Pro provide up to 26 hours of playback on a single charge, which increases to 30 hours when using the fully charged case. To extend battery life, you can take simple actions: keep the earbuds in their case with the lid closed when not in use, modify notification settings in the Galaxy Wearable app on your phone, or use the Galaxy Buds app on iOS. Using features thoughtfully also helps conserve power. For additional tips on maximizing battery life, refer to the online guide linked below. We value your feedback and appreciate your choice of Samsung audio products.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Mark
from MN
Expertise:Expert
Verified Purchase:Yes
The sounds is great, the comfort and staying in my ears is a struggle. Ive tried all 3 buds sizes and have yet to find any that are comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R, December 23, 2025
Hello there Mark,
Thank you for sharing your experience with the Galaxy Buds3 Pro. High-quality sound is a core aspect of the Galaxy audio experience. Your feedback emphasizes the importance of comfort during extended listening. We value your insights and appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. High-quality sound is a core aspect of the Galaxy audio experience. Your feedback emphasizes the importance of comfort during extended listening. We value your insights and appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Still think buds 2pro and buds pro sounded better
on December 24, 2025
Posted by: Mehh
Great sound quality, fit could be better, connectivity is awesome, design of the ear buds in the case is awful, I can't tell you how many times I've dropped the buds trying to spin them for them to charge. If you were going to copy air pods, at least copy the ease of use too.
Features
5
Performance
4
Design
2
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hola Mehh,
Thank you for providing such detailed feedback on the Galaxy Buds3 Pro. It’s great to hear that strong connectivity and sound quality meet your expectations, as they are key strengths. Personal preferences for handling and fit can differ, and your experience highlights how daily use impacts overall impressions. The Galaxy Buds3 Pro continue to deliver advanced audio and smart features for dedicated listeners. We appreciate your choice of Samsung.
-Ty
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Thank you for providing such detailed feedback on the Galaxy Buds3 Pro. It’s great to hear that strong connectivity and sound quality meet your expectations, as they are key strengths. Personal preferences for handling and fit can differ, and your experience highlights how daily use impacts overall impressions. The Galaxy Buds3 Pro continue to deliver advanced audio and smart features for dedicated listeners. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Klypzz
Verified Purchase:Yes
Am giving it 4 stars due to the features...it's nice features wise...but it's not meeting the described battery life while using those said features and continuous music time...lasts about 4.5 hours of continuous music play and just using the hands free skip and repeat options. Also the clarity of the music is just OK, that's with 1 headset in an ear at a time
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hey there Klypzz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Mario A
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
These are some dang good earbuds! I cant hear diddly squat whenever I put them in (even without music playing) they are extremely comfortable as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Howdy Mario A,
Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Good sound, horrible fit
on January 4, 2026
Posted by: MonicaB
from Cleveland, Ohio
Expertise:Intermediate
Great sound horrible fit
The noise canceling is great. Sound is clear . But samsung buds dont fit my ears. They fell out 5 times within an hour trying to listen to a book on the plane . I had to hold onto them while in my ears to make use of them. None of the Samsung buds stay in my ears. Not comfortable and not a good fit
The noise canceling is great. Sound is clear . But samsung buds dont fit my ears. They fell out 5 times within an hour trying to listen to a book on the plane . I had to hold onto them while in my ears to make use of them. None of the Samsung buds stay in my ears. Not comfortable and not a good fit
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hey MonicaB,
Thank you for your feedback on the Galaxy Buds3 Pro. Many users value clear sound and strong noise canceling, especially when traveling. Fit preferences differ, so the Galaxy Buds3 Pro include various-sized ear tips. The first step is to ensure they are the correct size; they should fit snugly without gaps, which helps prevent sound leaks and ensures good audio quality. Once fitted, check the bottom of each earbud for the L and R markings. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the earbuds so the microphone points toward your mouth rather than straight down. Adjust by rotating the earbuds forward or backward for comfort. You can also perform a fit test to confirm a proper fit. For additional tips on achieving the best fit, see the linked online article. Galaxy Buds3 Pro offer immersive sound and smart Galaxy features, appealing to dedicated listeners. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy Buds3 Pro. Many users value clear sound and strong noise canceling, especially when traveling. Fit preferences differ, so the Galaxy Buds3 Pro include various-sized ear tips. The first step is to ensure they are the correct size; they should fit snugly without gaps, which helps prevent sound leaks and ensures good audio quality. Once fitted, check the bottom of each earbud for the L and R markings. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the earbuds so the microphone points toward your mouth rather than straight down. Adjust by rotating the earbuds forward or backward for comfort. You can also perform a fit test to confirm a proper fit. For additional tips on achieving the best fit, see the linked online article. Galaxy Buds3 Pro offer immersive sound and smart Galaxy features, appealing to dedicated listeners. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
unreliable breakable piece of trash
on January 9, 2026
Posted by: abcd
constant ringing, very little options to work with, unreliable silicone tips, do not get this was a terrible purchase
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hey abcd,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound and intelligent listening features that adapt to daily surroundings. Your feedback on audio quality, control options, and ear tip fit highlights the importance of customization and consistency for a comfortable and dependable listening experience. We value your loyalty as a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound and intelligent listening features that adapt to daily surroundings. Your feedback on audio quality, control options, and ear tip fit highlights the importance of customization and consistency for a comfortable and dependable listening experience. We value your loyalty as a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US