Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,462 Reviews)
Rating breakdown 13,462 reviews
5 Stars
9,190
4 Stars
2,198
3 Stars
953
2 Stars
526
1 Star
595
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Poor quality. AI not really working.
on July 30, 2024
Posted by: AZayth42
[This review was collected as part of a promotion.] GALAXY Ai not really useful yet. Quality of headphones poor.
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there AZayth42, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important specific features of your device are to you every day. There are certain features of Galaxy AI that will require a compatible Samsung Galaxy smartphone or other device. Without knowing what devices you are using with your new Galaxy Buds3 Pro, we have provided links to the Samsung Support Team and the full device manual to help you ensure your device is functioning as inteded. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is worth the upgrade!
on July 30, 2024
Posted by: Calicanuck
[This review was collected as part of a promotion.] I went from the buds2 pro to the 3. And the sound is night and day! These are great of outdoor activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great over all
on July 30, 2024
Posted by: Tbudspro3
[This review was collected as part of a promotion.] Galaxy AI has been a fun tool for myself and the kids. Making up fun stories on the fly or getting a detailed explanation of anything necessary has been extremely helpful. The sound quality is amazing, even while I'm mowing the lawn for hours at a time. No ear fatigue or irritation at all. The stems take a minute to get used to, but no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to find controls
on July 30, 2024
Posted by: Bigfjtrae
[This review was collected as part of a promotion.] I've had every pair of Samsung buds that has come out and these by far are the hardest to control. I find self pinching every part of the stem trying to change songs or answer calls, just to pull out my phone and do it from there. Everything thing else is great. I also still haven't figured out the Galaxy AI part yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better buds than the Pro 2
on July 30, 2024
Posted by: Sonin66
[This review was collected as part of a promotion.] Love the better sounding Galaxy Buds Pro 3. Wish Samsung would have kept the form factor of Pro2 with winglets to stay in your ear. The Pro3 feel to good, but it's not Samsung. They sound and feel good in ear, and their light is a cool feature. The interpret is also a nice feature, but have not been around people speaking in a different language to really try it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Sounds Great With A Problem
on July 30, 2024
Posted by: Wello333
[This review was collected as part of a promotion.] I received my buds and they Sound great but the problem I'm having is my Left Bud cuts I and out ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best
on July 30, 2024
Posted by: Realmencry2
[This review was collected as part of a promotion.] The quality and new build of the Pro 3 is top notch! The sound is amazing while listening to music. I work in a loud factory and the noise cancel works wonders. Pinch features to change between music and answering calls are way better the Pro 2. Galaxy AI features is super convenient but I don't us it as much. Overall..... a new version of a beast! Love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good buds
on July 30, 2024
Posted by: JoshyBoy
[This review was collected as part of a promotion.] Really great buds, that are comfortable, I can wear them all day and not feel stuffy or tired ears after I take them off. The controls take a little getting used to but after they feel like second nature. The voice controls are also a good thing to have if you're working with your hands, they even work with Galaxy AI reading results.
Value
4
Written by a customer while visiting Samsung US