Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jay E
from Montana
Expertise:Intermediate
Verified Purchase:Yes
These are absolutely worthless if you plan on using them for running. One of the biggest reasons for buying these was because the Buds Pro 2 would start falling out after some miles and when pushing them back into the ear, they would change tracks 9/10 times. I thought these would fix that, but now the touch controls are near impossible to use while in stride. Having the control on the ear lobe side of the wedge was a huge mistake. You have to get your thumb between your ear lobe and the device, which is incredibly difficult. If you want to go back to a previous track while in motion, forget it. I tried nearly 30 times and couldn't get it to go back to the previous track. I could go to the beginning of the track, but not one time could I do it consistent enough to return one more track.
If you want these for the airplane, or sitting around the house, they'll be fine. If you are the least but active and want them out hiking, running, walking, or whatever, then don't bother. You're better spending your money on a set dedicated to sports. Highly disappointed with these.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Jay E, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the fit of your earbuds are to you fora wide variety of activities like running and other forms of exercise. We have provided a link to an article to help you with the fit of your earbuds, as well as a video that will help you change the included ear tips for that ideal fit. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have provided ak link to the Samsung Support Team if you would like additional assistance with any of the features of your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love these buds.
on July 30, 2024
Posted by: DrZoe1982
[This review was collected as part of a promotion.] This Galaxy AI is incredible! They are the best buds that I have ever had.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oklahoma City, OK
Expertise:Expert
Verified Purchase:Yes
I love the Buds 3 Pro. Phenomenal design. Great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them! Perfect for work!
on July 30, 2024
Posted by: SamsungKid
[This review was collected as part of a promotion.] Perfect for on the go!
I haven't use the AI features yet but excited to try out soon.
I haven't use the AI features yet but excited to try out soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, nice fit
on July 30, 2024
Posted by: Nolanp
[This review was collected as part of a promotion.] The new bud pro 3s sound awesome and fit comfortably and securely. ANR works great as well and customizable. As would be expected, pairing to my galaxy phone was a breeze. Only complaint is that the tips are a bit hard to exchange. The design is also a bit more angular than I would prefer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These are by far a improvement
on July 30, 2024
Posted by: Justin
[This review was collected as part of a promotion.] These are by far a big improvement from the buds pro 2 I use mine at work in a industrial bakery very loud in there I used these instead of ear muffs the noise canceling is better then any other ear buds the sounds like the person is infront of u singing the bass u can actually feel these buds are worth every penny there is alot of Spanish people at my work an the galaxy Ai with the translation is awesome on point
Value
5
Written by a customer while visiting Samsung US
Posted by: Norwin
Verified Purchase:Yes
upgraded from the buds pro2, this are my favorite now, love the new design, they fit perfectly in my ears. just wish they have more colors to choose from..
if you're thinking about upgrading you won't be disappointed.
Written by a customer while visiting Samsung US
Posted by: Brian
from Portland, OR
Expertise:Expert
Verified Purchase:Yes
Excellent ANC! I had a couple of plane rides after receiving these. Not only were they better than my Buds 2 Pro, but also better than my Sony WF-1000XM4 side by side. Currently I hear most of the crinkles from other peoples bags, but it drowned out the engine noise far better than the Sonys. Also far more comfortable than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US