Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Not so good charger case
on November 16, 2025
Posted by: Jinhee
from Texas
Expertise:Beginner
I love the noise cancellation and sound. It fit comfortable. However, I bought this in February, my charger case already broken. Cannot use it unless buy another case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tammy C
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Sounds great, blocks unwanted back ground noises. Unfortunately it keeps sliding out of my ear. Apparently it didn't come with the sizing ear pieces. Not sure where those went but I didn't get them in the box.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Breezy758
from San mateo, California
Verified Purchase:Yes
Great earbuds, just as great if not better than the other well-known brand. Definitely glad i got them
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good overall
on November 22, 2025
Posted by: Mattmo
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 deliver a strong overall experience especially if you're already in the Samsung ecosystem. The sound quality is impressive with decent bass not overpowering but full and punchy enough to enjoy music, movies, and workouts. The noise canceling is pretty good, blocking out most background noise and making them great for commuting or focusing. In my experience, the phone convos aren't always too great specifically with loud background noise. Comfort wise, they stay in the ear pretty well during daily activities. However, once you start sweating heavily like during intense workouts the buds tend to slowly slip out and need to be readjusted occasionally.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good but flawed
on November 25, 2025
Posted by: Joeyb425
[This review was collected as part of a promotion.] I enjoyed these. But then they stopped charging saying that there is debris in the charger. I cleaned it multiple times and it still doesn't work.
I see there has been charging issues with them from others as well
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello there Joeyb425,
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works amazingly!!! Hard to handle in hands tho.
on November 25, 2025
Posted by: MrSuicidal
[This review was collected as part of a promotion.] I love the Galaxy Ai which I've set as my right ear buds quick menu for gemini! These buds are the best, especially on sale! Now picking them up to put in the charger case is awkward because the shape however who even cares when they work so immaculate!
Value
4
Written by a customer while visiting Samsung US
Posted by: Esteban
Expertise:Intermediate
Verified Purchase:Yes
Noise canceling is perfect, the sound is clear and fits nicely to the ear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and integration!
on November 28, 2025
Posted by: Teal9550
[This review was collected as part of a promotion.] I love these buds I've had several different types and these blow all of them out of the water. The integration with my z fold 6 and watch ultra are seamless and work perfectly with the AI and assistant features. They also sound great when listening to music and watching videos plus the noise cancelling is top tear. I've had these over a year and still love them.
Value
5
Written by a customer while visiting Samsung US