Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,503 Reviews)
Rating breakdown 13,503 reviews
5 Stars
9,221
4 Stars
2,206
3 Stars
955
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
All day comfort!
on July 29, 2024
Posted by: Buds4life
[This review was collected as part of a promotion.] I have had galaxy buds since they came out, the only one I skipped were the 'live' series. The one constant complaint was this sort of pressure in my ear when on the phone which made long phone calls very uncomfortable but with these buds 3 pro, it's like it's not even there.
The sound quality is good as expected, wasn't sure about the stem design but I've grown to love them. The Galaxy AI live translate is amazing when talking to my parents, it's like we're living in the future! Galaxyai is a bonus to these great earphones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A needed upgrade
on July 29, 2024
Posted by: ElStepBro
[This review was collected as part of a promotion.] I've owned every pair of buds samsung has came out with (buds,buds Live,buds 2 pro) and can say without a doubt these are the best pair I've had the pleasure in using. The fit of these buds are extremely reliable and comfortable as well as sealing out sound. The Galaxy AI paired with them makes the user experience phenomenal and adds to the overall usefulness. Would absolutely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC, better fit!
on July 29, 2024
Posted by: Neytirin
[This review was collected as part of a promotion.] Galaxy Buds3 PRO are the buds I've been waiting for since Galaxy Buds original came out. I guess I have a hard time fitting earbuds to my ears. The sound is fantastic, ANC is better than on buds2 pro and the fit is so comfy! I've been using Galaxy AI with them and it's integrated very well. I love the wearable app too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Tech
on July 29, 2024
Posted by: TTBANDIT
[This review was collected as part of a promotion.] The active noise canceling us exceptional. Additionally, the live translate with Galaxy Ai is perfect for travel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound, horrible fit
on July 29, 2024
Posted by: Souley16
[This review was collected as part of a promotion.] Sounds great. Audio is powerful, slick design but the fit is horrible. It will not stay in your ears. Worst earbuds yet in terms of fit. The galaxy ai feature is great but could use some improvement.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Hello Souley16, thank you for taking time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are thrilled to hear you love the audio quality and Galaxy AI features of your earbuds. We would love to help you with the fit to ensure you love your buds as much as possible and enjoy using them every day. We have provided links to an article and a video to help you with the fit. The article will help you with the optimal placement of your earbuds and the video will help you change the eartips to one of the additional included sizes. We have also shared a link to the Samsung Support Team if you continue to experience this matter with the fit. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade from Buds Live
on July 29, 2024
Posted by: Seacarp
[This review was collected as part of a promotion.] The noise canceling is really good on these - especially with any fan-type noises which it totally blocks. So far, no issues with call quality. Galaxy AI is supposed to ensure my voice is picked up, even in noisy environments, or when the mics are having trouble. The lights are nice - I use the lights when I'm in the train in hopes that if somebody wants to talk, they see the headphones first.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The active noise cancelling is amazing.
on July 29, 2024
Posted by: Coyote50
[This review was collected as part of a promotion.] The Galaxy AI active noise cancelling and Eq works great. I work in a machine shop with all different kinds of noise and the earbuds cancel those sounds out while still allowing me to talk to and hear coworkers talking clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best everyday use buds yet.
on July 29, 2024
Posted by: OregaFire
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are amazing. They fit snugly right in my ear, and I don't have to worry about them coming loose or slipping out which I have an issue with most other buds. I use them not only for when I'm out and about, but I can actually use them when I'm working out. I sweat a lot, and that's normally an issue with other buds. I accidentally start/pause things or I can accidentally start increasing/decreasing the volume by just sweating on other buds. Plus, the majority of other buds come loose and fall out when I'm working out. These have stayed in place just fine, and I have had no issues with them at all. The modes are also fantastic. I can switch between Ambient mode and Noise Cancelling easily. I sometimes feel like I can hear things just a bit better with the ambient mode on, and if I just want to drown everything else out, the noise cancelling does just that. I would definitely recommend picking up a pair of these buds as they are truly spectacular.
Value
5
Written by a customer while visiting Samsung US