Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Good Sound, Terrible Ear Tips, Questionable Design
on July 26, 2024
Posted by: Steve
from Elmira, NY
Expertise:Intermediate
Verified Purchase:Yes
Lets be honest, there's a huge flaw to these buds pro. The silicone tips are defective. They rip too easy. Im hoping samsung figures it out and replaces it with something appropriate.
The Good. I love the sound and they feel great in the ear, when I can get the to stay in.
I must have odd ears because I need wings on my headphones to allow them to stay in. I wouldnt feel comfortable riding a bike or jogging with them. I barely feel comfortable wearing them around the house.
It sounds odd, but I do like them. The sound is really good. I just wish they would stay in my ears.
I think the ANC would be good if I could get a good fit. As I write this review Im wearing them and I can hear into the room next to me with ANC turned on because of how unfit they are to my ears.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hello Steve, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the changing of the ear tips and obtaining a secure fit. We have provided a link to a video to help in this matter. We have also provided a link to the Samsung Support Team if you have additional questions or would like assistance with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: BobbyB
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I replaced my Bud2Pros for the Bud3 Pros and I do like the stem on the new ones. I think they are easier for me to control than Bud2. I have not been able to get good fit according to the app test. These fit better than the last ones but still can make spots in my ears sore. It would be nice for the Buds to fit ears more comfortable. I also like the voice commands.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cherry
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
I think this version is a great upgrade from the past design. It wears comfortably without hurting my ear. I also feel the sounds improved. Just love it
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
Better headphones than the Buds2 Pro. They stay better in your ear and ANC has improved. The case it's a little bit flimsy compared to the one from Buds2 Pro and I miss the mate touch and feel from previous models.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Matt
from Orlando FL
Verified Purchase:Yes
Call quality is greatly increased over my bud 2 buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Fantastic headphones. I'm upgrading from the galaxy buds live and the audio quality is a huge step up while still keeping comfort. Even more impressive; is the active noise canceling. I've been waiting for a worthy upgrade, and these are it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Minimax
from Kansas City area
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are sophisticated and intuitive. The noise canceling is amazing. Talking on the phone is crystal clear. Also, they don't irritate my ears like the Buds2 Pro did. They have little lights on them too which is fun.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: m4nc1n1
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
These are the best buds Samsung has come out with yet! Fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US