Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jman
from New york
Expertise:Intermediate
Verified Purchase:Yes
Wouldn't use these while going for a run because fiddling with the pinch controls are troublesome. Strange hissing noise when using 1 earbud. My buds2 pros never did this. Sound quality is good, fitment is decent, I dislike the fact that the stem is triangular. More extra fiddling when placing them back into the case. Battery life is enough to carry me an entire day. The LED light bar indicator is kinda cool. Dislike how this funnels me into using only samsung products to get the full potential sound quality with this really expensive product. Overall it's fine
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Jman, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality and features of your device that are not meeting your expectations. We have a few articles we have linked below to help you with the audio functionality. The touch settings you mention can take some time to adjust to the new movement and usage. We have also included a link to the Samsung Support Team if you have additional questions or would like assistance with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eric
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Good but not great. The touch controls needs some work and the sound sometimes is not the quality of their past. Been a faithful Samsung customer since the beginning but this looks like a copy of a similar product from a different company.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hello Eric, we are grateful to you for taking time out of your day to provide your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you align the settings of your new earbuds to your preferences and have the best experience possible with your chosen device. We have provided a link to the full device manual to help with all the capabilities of your earbuds and the best way to adjust the settings and features. We have also shared a link to the Samsung Support Team for additional assistance or you experience anything out of the ordinary with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TerrellMK8
Expertise:Expert
Verified Purchase:Yes
Phenomenal ear buds!
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
The case and clip case go great together.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ethan V
from Denton, TX
Expertise:Intermediate
Verified Purchase:Yes
Awesome airpods..... I mean earbuds. The base is good and the battery life is even better. The only downside for me is that my ears haven't adjusted from the buds pro 2 to these ones yet so they don't fit in my ears very well. But other than that they work great. I haven't had much time to use the active noise cancelling but I think I can get back to this to tell moreater
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Neil
from Anaheim CA
Expertise:Expert
Verified Purchase:Yes
Pros compared to airpods pro: slightly better sounding music on the Samsung and you get volume controls.
Cons: during running, slightly more wind noise, even in ANC mode and in transparency mode getting more high frequency noise passed through like white noise.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mcar2000
from Oceanside, CA
Expertise:Intermediate
Verified Purchase:Yes
I like the ambient and noise cancelling modes. Good sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam Sang
from Indianapolis, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Wayyy more comfortable and stable than previous designs. The pinch gestures took some time to get used to, but now I like it and accidentally touches are virtually nonexistent now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buds3pro owner
from South Dakota
Expertise:Expert
Verified Purchase:Yes
These are fantastic so far. Sound great. Noise canceling is superb. All the fantastic features work great so far with my Galaxy S23 Ultra. Keep up the great work Samsung. You have me as a customer for life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US