Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,988 Reviews)
Rating breakdown 13,988 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Uncomfortable and poor construction quality
on July 24, 2024
Posted by: Hector
Great sound, in-app customization and noise controls. But quite uncomfortable and not much of an upgrade over the Buds2 Pro.
They have a worse fit than the previous generation, hurting after 30 minutes with what the app deems a good fit, moreso with mouth movements such as talking or smiling. The base of the ear tips is too tight, making it prone to rip from the silicone when taking them off. Not as important, but the LED lights on the blades don't have the same brightness, which is a bit of an eyesore.
They have a worse fit than the previous generation, hurting after 30 minutes with what the app deems a good fit, moreso with mouth movements such as talking or smiling. The base of the ear tips is too tight, making it prone to rip from the silicone when taking them off. Not as important, but the LED lights on the blades don't have the same brightness, which is a bit of an eyesore.
Features
4
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, July 29, 2024
Hi there Hector, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are enjoying your listening experience with the audio quality of your device. We would be happy to help you with the fit and changing the ear tips included with your device. We have provided a link below to an article to help you with the changing of the ear tips. We have also included links to the full device manual to help you with the LED light settings. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Product Manuals
https://www.samsung.com/us/support/downloads/
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How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST EAR BUDS ALL-AROUND!
on July 25, 2024
Posted by: BrittBritt11
[This review was collected as part of a promotion.] The auto detection for noise cancelation is outstanding! The clarity of each song I listen to is also incredible as well. When I'm on a call, no matter how loud it is in the background where I'm at, I canstill hear the other person almost perfectly. And I can't forget to mention that the AI feature is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in a line
on July 25, 2024
Posted by: Sagar
from Houston
Expertise:Intermediate
Amazing product best bud ever from Samsung
Durable proper fit amazing sound
Durable proper fit amazing sound
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound quality, but lousy finish.
on July 25, 2024
Posted by: Abrahamknight
[This review was collected as part of a promotion.] For me, the worst design Samsung has made, they look like Chinese headphones, but the sound quality is excellent, as well as their microphones, it also has the problem that the gummy breaks easily when removed, it has already happened to me, I still prefer the buds2 Pro
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best sounding earphones I've ever worn
on July 25, 2024
Posted by: AlphaCharlie
from Santaquin, UT
Expertise:Expert
I've worn a lot of headsets in my life from chreap to expensive and Galaxy Buds3 Pro sound better than all of them. The clarity is so good I can listen to pop/rock recorded in a decent studio and follow individual players (including vocals) without losing the ensemble sound. I can hear things like a kicked bass drum push air, reed vibration in low saxophones and much more., lips being open and closed by singers The noise reduction is excellent leaving me with a new experience with my large music catalog.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on July 26, 2024
Posted by: Alejandro
from Houston,TX
Expertise:Expert
Absolutely great sound and comfortability. Even over recent earbuds (ex. Galaxy Buds 2 Pro) it's a great upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Miles Han
Verified Purchase:Yes
The previous product only required one finger to operate, but now you need two fingers. And because it has an extra "tail", you often scrape it off when taking off clothes.
Response from Samsung USBy Social Commerce, July 26, 2024
Hello Miles Han, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the use of your earbuds is to you and specific features enhancing your overall experience. We have provided a link to the Samsung Support Team if you have questions or would like assistance with any aspect of your Samsung products. Please, don't hesitate to reach out to us again to share additional feedback on your devices. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Eddie buds 3 pro
from Fort Myers, FL
Expertise:Beginner
Verified Purchase:Yes
Galaxy buds 3 pro is what I've been waiting for, I love it as Samsung fan, good sound, nice design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US