Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,506 Reviews)
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The best sound ever
on March 23, 2026
Posted by: Romerojrr1973
[This review was collected as part of a promotion.] I use this device daily for sport and in the bed time, is great for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many magnificent features
on March 23, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The galaxy 3 buds pro has incredible audio. I use it on a daily basis. The Galaxy AI ambient mode is really great especially when im going on my runs and there are many cars. It still lets me hear when I need to hear. When at home I use them to listen to audio stories because im not a good reader but I am able to listen well. The incredible features they have are really amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Junk
on March 24, 2026
Posted by: Blur
from Indiana
Expertise:Expert
Device only lasted about 3 months, a single drop on the floor instantly killed the left earbud. They were good while they lasted, but they are junk in terms of built quality.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hello Blur,
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds are made to deliver immersive sound and a smooth listening experience all day long.
As you may know, Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. We also offer the option to add extra coverage with Samsung Care+ for eligible devices, which provides extended protection and additional support.
If you need additional help, please contact our Samsung Support Team. We are here to assist you. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds are made to deliver immersive sound and a smooth listening experience all day long.
As you may know, Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. We also offer the option to add extra coverage with Samsung Care+ for eligible devices, which provides extended protection and additional support.
If you need additional help, please contact our Samsung Support Team. We are here to assist you. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on March 25, 2026
Posted by: Catjoe
[This review was collected as part of a promotion.] Device is great. It is not very comfortable and drops from my ear often. I prefer the style that fits over the back of your ear. It's more secure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
bad connection to windows and Samsung phone
on March 26, 2026
Posted by: Raluca
disappointing product. I had before live buds and they were great. Never had issues with connecting them to window, phone or any other device. These one, Buds3 pro are a nightmare. half of the days do not want to connect to windows even are not connected to other device, not even paired or if they connect, the sound is not coming by, or only from some applications When connecting to phone, also a Samsung, loose connection by their own will.
Response from Samsung USBy R&R, April 6, 2026
Hello Raluca,
Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery
on March 26, 2026
Posted by: Jimm
Battery life is no where close to what's claimed, mine fully charged ran down in 2 hours when listening to music and the bud and tha case runs down in a few days without even being used
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hello Jimm,
Thank you for your feedback on your Galaxy Buds3 Pro. Battery performance can vary depending on usage and settings, and many users explore different ways to get the most out of their listening time. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy Buds3 Pro. Battery performance can vary depending on usage and settings, and many users explore different ways to get the most out of their listening time. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and design
on July 24, 2024
Posted by: Shubz
from Milwaukee
Expertise:Intermediate
Using them since 5 days and they look and sound great. The design is very sleek and I love the LED lights. Battery life seems good, but I will see how it performs in the future. For me, the Buds 3 Pro fit better in my left ear than in my right ear, and my box was missing ear tips. They have better sound quality than the Buds 2 Pro. Still getting used to changing track or pausing the song with pinching the buds.
ANC could be improved, but overall it's a good buy!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product boasts impressive capabilities and an
on July 24, 2024
Posted by: Coke
Expertise:Intermediate
These products were pre-ordered upon their launch and were received last week. They are of exceptional quality, providing excellent sound and a comfortable fit. I am highly satisfied with them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US