Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,506 Reviews)
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
SUPER HD SOUND
on October 17, 2025
Posted by: MECHITA
[This review was collected as part of a promotion.] Will I work in a big noise inveroment and I had before this the buds 3 and It does make a big difference on the cancelation noise its great the battery lasts even more great fit I could say I got a big Upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing for calls
on October 19, 2025
Posted by: Crazydee
[This review was collected as part of a promotion.] Purchased these buds for work purposes and it goes beyond meeting expectations, the call quality, the sound and comfort went above and beyond. I would definitely recommend this product and being able to use AI with translation is a plus.
Value
5
Response from Samsung USBy R&R, October 21, 2025
Hi Crazydee,
We’re always thrilled to hear about your 5-star experience with the Galaxy Buds3 Pro. These earbuds are designed to stand out, and it's clear that they're exceeding expectations. The exceptional sound quality, comfort, and long-lasting performance are just a few of the unique features that set them apart. We truly appreciate your support. Crafted with passion, fueled by innovation. Thank you for choosing Samsung
-Ty
Samsung Support
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We’re always thrilled to hear about your 5-star experience with the Galaxy Buds3 Pro. These earbuds are designed to stand out, and it's clear that they're exceeding expectations. The exceptional sound quality, comfort, and long-lasting performance are just a few of the unique features that set them apart. We truly appreciate your support. Crafted with passion, fueled by innovation. Thank you for choosing Samsung
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great touch features and audio performance
on October 27, 2025
Posted by: GiuseppeJoe
[This review was collected as part of a promotion.] I think the extra drivers and the planar speakers make a noticeable difference when streaming high quality content especially from a Samsung device. Galaxy AI and voice control works great without shouting either. Wish it didn't look like Airpods but that's why I got the gray ones.
Value
4
Written by a customer while visiting Samsung US
Posted by: Abby
from New jersey
Expertise:Expert
Verified Purchase:Yes
This is my second pair the first one had a default so I hardly used them but this one i ordered is perfect only thing that irritates me is that it keeps coming out my ear even when I adjust the tips but other that that its cool
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sonny
from Tonawanda Ny
Expertise:Intermediate
Verified Purchase:Yes
They have wonderful sound. It's definitely an improvement from my bud2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michelle
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I have small ears and even with the small earpiece they don't stay in my ears and hurt because I keep having to push on them to keep them from falling out. Liked the buds pro 2 better
Response from Samsung USBy R&R, November 6, 2025
Hi Michelle,
Thank you for reviewing the Galaxy Buds3 Pro. Ear comfort differs among individuals, especially those with smaller ears. That's why the Buds come with multiple gel tip sizes and a design aimed at staying secure without causing pressure. Check out the linked article for sizing tips suited to your ear shape. Your feedback is important and helps enhance comfort and fit in future Galaxy Buds. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for reviewing the Galaxy Buds3 Pro. Ear comfort differs among individuals, especially those with smaller ears. That's why the Buds come with multiple gel tip sizes and a design aimed at staying secure without causing pressure. Check out the linked article for sizing tips suited to your ear shape. Your feedback is important and helps enhance comfort and fit in future Galaxy Buds. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds
on November 11, 2025
Posted by: spookyghost
[This review was collected as part of a promotion.] These earbuds do it all, pretty well. Asssuming you have samsung devices, the device switching works well. The top tier features to me are the greatly improved sound, as well as the persistent equalizer settings that save to the earbuds so your tuning goes to any device. The Galaxy AI with the direct voice commands is a huge upgrade as well, being able to skip a song hands free without summoning an assistant. The battery life is good enough. These are also ipx7 on the earbuds which is amazing, meaning they can survive some wetness. Overall very happy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
No warranty if the case burns
on November 14, 2025
Posted by: Andres
from Chicago
Expertise:Expert
Comparing them with the buds 2 pro. They feel cheap. The buds 2 pro felt solid and never had issues.
While this one's sounds is ok, there is no big difference, in fact they feel flat.
My charging case burnt and I had to disposed, yet samsung Specialty claims refused to replace it. So if the product is a total loss, you will have to find a way to send the burnt remains. Maybe I should had posted only to make it viral but I dont have time for that.
While this one's sounds is ok, there is no big difference, in fact they feel flat.
My charging case burnt and I had to disposed, yet samsung Specialty claims refused to replace it. So if the product is a total loss, you will have to find a way to send the burnt remains. Maybe I should had posted only to make it viral but I dont have time for that.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, November 18, 2025
Hello Andres,
Thank you for providing such a detailed comparison between your Buds2 Pro and the Buds3 Pro. You clearly understand the Galaxy ecosystem well, which makes your perspective especially valuable. The Buds3 Pro are designed with a lightweight build and a balanced sound profile, which can feel different from earlier models that emphasized a more insulated fit. Your experience highlights areas where the Buds3 Pro didn’t match the solid feel you expected based on previous use. Your feedback about the charging case is also important. The case is built to support everyday charging within a compact design, and hearing about your experience helps us better understand where the support or follow-up process may not have met your expectations. Based on your feedback and experience, we recommend that you follow up with our Samsung Support Team for warranty options and further assistance. We appreciate the time you took to share your experience. Thank you for being a valued Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for providing such a detailed comparison between your Buds2 Pro and the Buds3 Pro. You clearly understand the Galaxy ecosystem well, which makes your perspective especially valuable. The Buds3 Pro are designed with a lightweight build and a balanced sound profile, which can feel different from earlier models that emphasized a more insulated fit. Your experience highlights areas where the Buds3 Pro didn’t match the solid feel you expected based on previous use. Your feedback about the charging case is also important. The case is built to support everyday charging within a compact design, and hearing about your experience helps us better understand where the support or follow-up process may not have met your expectations. Based on your feedback and experience, we recommend that you follow up with our Samsung Support Team for warranty options and further assistance. We appreciate the time you took to share your experience. Thank you for being a valued Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US