Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,506 Reviews)
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Shannon
Expertise:Intermediate
Verified Purchase:Yes
I love everything about these earbuds. They sound great, the battery lasts a long time, the noise cancelling is amazing.
The only thing that is a little odd for me is something that is purely my preference, the stem being triangle doesn't allow the buds to easily slip into the case without making sure they are facing the exact right way. The rounded stems on my previous pair allowed the buds to just slide in and turn to fit the case without a second thought. And I am still not use to the direction of the buds in the case being turned around.
Again, these are really just more of a preference because I was so use to using AirPods in the past. But overall, I am very happy with my switch to the Samsung Buds3 Pro.
The only thing that is a little odd for me is something that is purely my preference, the stem being triangle doesn't allow the buds to easily slip into the case without making sure they are facing the exact right way. The rounded stems on my previous pair allowed the buds to just slide in and turn to fit the case without a second thought. And I am still not use to the direction of the buds in the case being turned around.
Again, these are really just more of a preference because I was so use to using AirPods in the past. But overall, I am very happy with my switch to the Samsung Buds3 Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Shannon! We're glad to see you love the sound quality, long battery life, and amazing noise cancelling. Your feedback about the triangular stems is appreciated. We understand that moving from other buds can be an adjustment, and we value your perspective on that. It’s great to know you've switched from your other earbuds to the Galaxy Buds3 Pro! We take pride in providing the best devices in the market! We hope you continue to enjoy all the features and benefits they offer. If you have any concerns or need assistance, please reach out to us at Samsung Support. Thank you again for your feedback! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible ear design, constantly falling out
on September 10, 2025
Posted by: Gull
from Texas
Expertise:Expert
Original Buds, and Buds 2 were great. These are terrible. They constantly come loose and also fall out of my ear. Why is the design so bad? It's like they weren't made for human ears, especially since all the previous generations of Samsung buds fit so well.
Also, the language translation they spent so much time advertising is not really functional. The translations are wrong or nonsense, and mess up when the wearer of the buds speaks. The app, in the part for translations, is very clunky and unintuitive.
Overall, I regret buying these, and would not recommend.
Also, the language translation they spent so much time advertising is not really functional. The translations are wrong or nonsense, and mess up when the wearer of the buds speaks. The app, in the part for translations, is very clunky and unintuitive.
Overall, I regret buying these, and would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, September 10, 2025
Hi there! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We truly appreciate your feedback, especially regarding the design and the live translation feature. For the fit, we want to make sure you have the best experience possible. We recommend checking out the link attached to learn more about getting the right fit for your Buds. Finding the right ear tip can really make a difference in comfort and stability! As for the live translation feature, it’s important to keep your buds updated through the Wearable app and phone updated as well. Sometimes, a quick update can enhance the performance. If you still aren’t having a smooth experience, please don’t hesitate to reach out to our Samsung Support team. We value your insights and hope to help improve your experience with your buds! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
2
Buds3pro badly spent money
on September 13, 2025
Posted by: Ricardo
After having bought the earphones, I regret it because it did not work on my S24PLUS, AFTER I HAD MADE AN UPDATE, THE first time it worked but then they stopped working
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 15, 2025
It's great to hear from you, Ricardo. Thank you for sharing your experience with the Galaxy Buds3 Pro! We noted your feedback about the buds not connecting to your Galaxy S24+ after an update. The versatility of the Galaxy Buds means they can easily connect to multiple devices, whether you're streaming music on your phone, watching a show on your tablet, or taking calls on your PC. To ensure you get the best experience, we recommend checking out the link attached for step-by-step instructions on how to pair your Galaxy Buds with your S24+. It’s also a good idea to check if there’s a new update available for your device and the buds as well. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you continue to have any concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on September 15, 2025
Posted by: Zeeeeflip
[This review was collected as part of a promotion.] I got the buds fe first and after a month I had some issues with it so I got the buds 2 and also had issues with it after month and traded it in for the buds 3 pro. And ive had it for a year now. I like that you can reduce the volume from the stem of the ear buds. The only thing I would change would be the shape but other than that I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on September 18, 2025
Posted by: Dony27
[This review was collected as part of a promotion.] Everything is working great but I'm constantly having problems charging them.
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dony! We're more than happy to see that everything is working well for you. However, we understand that you are having some concerns with charging. To ensure optimal charging, please use the included USB cable with a Samsung-approved wall adapter, which is sold separately. It is also important to make sure the earbuds are positioned correctly in the case and that the charging contacts, both inside the case and on the earbuds, are clean and free of any debris. Sometimes, dust or wax can accumulate and might interfere with the charging process. Additionally, take a moment to check the case, earbuds, and charger for any signs of damage. Just a reminder, Samsung provides a 12-month limited warranty for manufacturer defects, and you might want to consider Samsung Care+ for extended protection and support on eligible devices. If you continue to face any challenges with your buds, please reach out to Samsung Support so we can help resolve this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Love my upgrade and the AI
on September 19, 2025
Posted by: MikeyLikedItLots
[This review was collected as part of a promotion.] Galaxy AI is the sweetest thing and these buds are hands down some of the best audio streaming buds I've ever owned. I've tried my share of both Samsung and non-Samsung audio buds before but I'm really digging the upgrade here. All around a superior sounding and functional pair of equipment! Great work!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound
on September 20, 2025
Posted by: ZenMonkey760
[This review was collected as part of a promotion.] These buds are great. The sound is good, the fit is good. The features, especially when used with a Galaxy AI device, are top notch. The only weird thing is the charging case. You have to rotate the buds to insert them which still feels awkward.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing smart watch
on September 23, 2025
Posted by: SiGaryC
[This review was collected as part of a promotion.] Using the galaxy 8 watch classic paired with the Z fold 7 and earbud 3 pro is awesome. It makes daily tasks so easy, simple and efficient. The features on the watch bring convenience and simplicity while also having a business casual style.
Value
5
Written by a customer while visiting Samsung US