Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,506 Reviews)
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing buds
on August 9, 2025
Posted by: GalaxyRunner
[This review was collected as part of a promotion.] The integration of galaxy ai into the buds is top notch. Sound is amazing. ANC is the best ive used. Overall very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Great noise cancelation, I work around loud heavy machinery and when i have both on, i cant even hear the machines next to me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Kdra Harris
from Jacksonville Fl
Expertise:Intermediate
Verified Purchase:Yes
Smart, durable and reliable. Only minor problem is that my right earbud makes a weird clicking sound but after like 15-20 minutes it stops?? I'm not sure if that's normal but it still works just fine and I love them a lot!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegance and sound
on August 17, 2025
Posted by: Dknight
[This review was collected as part of a promotion.] These are one of the best ear bud I ever had. It's voice activated and the battery life isn't bad. I would highly recommend these ear bud, you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could they be better?
on August 17, 2025
Posted by: Crssj37
[This review was collected as part of a promotion.] The only problem is that the connection fails sometimes or they make a strange noise.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro. We understand you have some concerns regarding the connection and have heard some unusual noises. Samsung Galaxy Buds connection challenges can often be resolved with a few troubleshooting steps. First, try restarting the earbuds by placing them in the charging case and closing the lid. Then, open the Galaxy Wearable app and check for firmware updates, as outdated software can affect connectivity. If difficulties continue, you can try resetting the earbuds, either through the app or by manually resetting them. Finally, ensure there are no obstructions or interference from other devices near your earbuds. As far as the noises that you alluded to, it may be due to an interference with the sub-microphone. Check out the link attached for more information regarding this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent earbuds
on August 19, 2025
Posted by: Foldlikelaundry
[This review was collected as part of a promotion.] I have enjoyed using my Galaxy buds 3 Pro since I got them. They have excellent sound quality as well as hands-free features. Looking forward to the use of Galaxy AI with these earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality and ANC are the best by far.
on August 19, 2025
Posted by: Ghost6785
[This review was collected as part of a promotion.] I use my buds for work and play all day everyday. Music sounds awesome and call quality is great. I love using the buds pro 3.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthias Dabris
Verified Purchase:Yes
This is out of this world, great and powerful sounds.
I would recommend this to a friend!
Written by a customer while visiting Samsung US