Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent buds
on May 25, 2026
Posted by: Vk234ll
[This review was collected as part of a promotion.] Excellent features and on-time translation using galaxy AI features.
Time to relax or change the neck position is a great feature to avoid the neck pain.
Time to relax or change the neck position is a great feature to avoid the neck pain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love all the features
on May 25, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I've been a samsung earbud user for approximately five years.And actually love every new version I can't wait to get my hands on a new one
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent purchase
on May 25, 2026
Posted by: Resalove2shop
[This review was collected as part of a promotion.] I love my Galaxy buds 3 pro...they are comfortable, easy to use and the sound they deliver is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Of The Best Galaxy Buds
on May 25, 2026
Posted by: King12
[This review was collected as part of a promotion.] These ear buds has great sound and base. Even better the noise reduce down and have these bad boys in your ears. I have no regrets thats for sure!
"Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product battery life and functions don't meet ipod
on May 25, 2026
Posted by: Chandler
[This review was collected as part of a promotion.] Can't speak to it to do stuff and the battery life compared to competition is under standards
Value
1
Response from Samsung USBy R&R, June 3, 2026
Hi there Chandler,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Features like hands-free functionality and immersive sound are designed to enhance your listening experience. We understand how crucial battery life and voice controls are, especially when comparing devices you use throughout the day.
With your Galaxy Buds, you can perform various actions simply by speaking your commands. Enabling voice commands lets you play music, adjust the volume, and answer incoming calls with your voice. If you have set up a voice assistant on your phone, such as Bixby, your buds can utilize Bixby as well. Both the Galaxy Buds3 and Galaxy Buds3 Pro have their own voice commands that can be activated in the Galaxy Wearable app.
Here’s how to enable voice commands:
1. Open the Galaxy Wearable app on your connected phone.
2. Tap on 'Earbuds settings.'
3. Select 'Voice controls.'
4. Toggle the switch at the top to enable voice commands.
Once enabled, you can use the following commands:
- **Music**: “Play music,” “Stop music,” “Next song,” or “Previous song.”
- **Volume**: “Volume up” or “Volume down.”
- **Phone**: “Answer call” or “Reject call.”
For further details, please check out our online article linked below, which also includes tips on how to optimize the battery life of your Galaxy Buds3 Pro. We appreciate your feedback and thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
Use voice commands with your Galaxy Buds
https://www.samsung.com/us/support/answer/ANS10003614/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Features like hands-free functionality and immersive sound are designed to enhance your listening experience. We understand how crucial battery life and voice controls are, especially when comparing devices you use throughout the day.
With your Galaxy Buds, you can perform various actions simply by speaking your commands. Enabling voice commands lets you play music, adjust the volume, and answer incoming calls with your voice. If you have set up a voice assistant on your phone, such as Bixby, your buds can utilize Bixby as well. Both the Galaxy Buds3 and Galaxy Buds3 Pro have their own voice commands that can be activated in the Galaxy Wearable app.
Here’s how to enable voice commands:
1. Open the Galaxy Wearable app on your connected phone.
2. Tap on 'Earbuds settings.'
3. Select 'Voice controls.'
4. Toggle the switch at the top to enable voice commands.
Once enabled, you can use the following commands:
- **Music**: “Play music,” “Stop music,” “Next song,” or “Previous song.”
- **Volume**: “Volume up” or “Volume down.”
- **Phone**: “Answer call” or “Reject call.”
For further details, please check out our online article linked below, which also includes tips on how to optimize the battery life of your Galaxy Buds3 Pro. We appreciate your feedback and thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
Use voice commands with your Galaxy Buds
https://www.samsung.com/us/support/answer/ANS10003614/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound quality. Don't stay in ear.
on May 25, 2026
Posted by: EMPASam
[This review was collected as part of a promotion.] Sound quality is good. They fall out frequently. I use them in the "wrong" ear upside down which does keep them in longer but they still fall out too often.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there EMPASam,
Thank you for taking the time to review your Galaxy Buds3 Pro. With rich sound quality and smart listening features, these earbuds are designed to enhance your experience for everything from music to calls. We understand that a secure fit is beneficial for everyday comfort. Learning how to wear your earbuds properly is important for several reasons: it improves sound quality, ensures a more comfortable fit, and keeps them securely in your ears. An improper fit can lead to discomfort, sound leaks, and an increased chance of losing an earbud, particularly when you're jogging. Therefore, it's essential to wear them correctly.
The Galaxy Buds3 Pro come with various-sized ear tips. First, ensure you have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps avoid sound leaks and guarantees optimal audio performance. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips.
Once you have the correct tips on your earbuds:
1. Check the bottom of the earbuds for directional markings; you will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the microphone on the bottom of the earbuds slightly towards your mouth, rather than pointing straight down.
5. Adjust the buds by rotating them forward and backward until you find a comfortable fit.
You can also run an earbud fit test to ensure you have the proper fit. To learn more about achieving a good fit with your Galaxy Buds3 Pro, please check out the link provided below.
We appreciate you sharing your experience, and thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy Buds3 Pro. With rich sound quality and smart listening features, these earbuds are designed to enhance your experience for everything from music to calls. We understand that a secure fit is beneficial for everyday comfort. Learning how to wear your earbuds properly is important for several reasons: it improves sound quality, ensures a more comfortable fit, and keeps them securely in your ears. An improper fit can lead to discomfort, sound leaks, and an increased chance of losing an earbud, particularly when you're jogging. Therefore, it's essential to wear them correctly.
The Galaxy Buds3 Pro come with various-sized ear tips. First, ensure you have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps avoid sound leaks and guarantees optimal audio performance. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips.
Once you have the correct tips on your earbuds:
1. Check the bottom of the earbuds for directional markings; you will see an "L" for left and an "R" for right.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the microphone on the bottom of the earbuds slightly towards your mouth, rather than pointing straight down.
5. Adjust the buds by rotating them forward and backward until you find a comfortable fit.
You can also run an earbud fit test to ensure you have the proper fit. To learn more about achieving a good fit with your Galaxy Buds3 Pro, please check out the link provided below.
We appreciate you sharing your experience, and thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Best 2 Ears Ever
on May 25, 2026
Posted by: MzBurn26
[This review was collected as part of a promotion.] I love my Samsung Buds3Pro ear buds! They're excrement comfortable to wear and they never fall out during workouts or a busy day of running errands! The sound is amazing! It's clear, lots (because I love my music), and crisp! The range that I can have between my ear buds car and my buds is extreme! I can walk all over my house (single level home) and not drop a call or year any interference. The access to multiple things *answering/ ending the phone, volume control, pausing music and reducing background noise* is as easy as 1-2-3. Hands down, the best ear buds I've ever owned AND I will not be entertaining any other brand! Thanks Samsung! You've come through, yet again with the best (and more advanced) product ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easiest using ear buds
on May 25, 2026
Posted by: MrWilson
[This review was collected as part of a promotion.] The only bad thing is that you can't sweat in these, they'll mess up. Other than that these are perfect and stylish
Value
4
Written by a customer while visiting Samsung US