Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,506 Reviews)
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Buds 3 pro
on June 18, 2025
Posted by: JustJoshing
[This review was collected as part of a promotion.] The AI is great., knows when to switch over calls and music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound, Comfort, and Battery Life!
on June 20, 2025
Posted by: Ajwv82
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 are an absolute win. Not only do they deliver rich, immersive sound and strong active noise cancellation, but Samsung has taken it a step further with Galaxy AI integration—and it shows.
Features like Live Translate and Interpreter Mode are game changers when paired with a Galaxy phone. I was genuinely surprised at how seamlessly I could follow a conversation in another language—right through the buds! The AI-powered adaptive audio also adjusts to my surroundings in real time, switching between noise canceling and ambient modes depending on the environment. It’s incredibly smart and convenient.
Battery life is another huge plus—I've gotten through full days of work and workouts with juice to spare. The fast charging helps too—just a quick charge gives hours of listening.
Comfortable, smart, and packed with useful features—these are easily the most advanced and reliable earbuds I've used. Highly recommended, especially for Galaxy ecosystem users!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on June 21, 2025
Posted by: katieolder
[This review was collected as part of a promotion.] These are truly amazing. The galaxy ai is wonderful. Our favorite is the translating when we talk to people who do not speak English. They fit comfortably. The noise cancelation and ambient sound are awesome. Truly my favorite pair of buds from Samsung ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not good.
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought 3 pairs and returned 2. It suddenly stopped charging, noise cancelation is not working all the time. During convention my voice breaking up. Quality of sound is okay.
Value
2
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Serge. We appreciate your insights. For the charging concern, if one or both of your earbuds aren't charging or turning on, it might be related to the earbuds or the charging case. Using a charger that Samsung doesn’t approve of can lead to charging challenges, so it’s worth looking into. We recommend fully charging the case and checking the earbuds for any damage. Restarting the earbuds can also help resolve minor glitches. Regarding the noise cancellation feature, please ensure it’s turned on for optimal performance. If you’re still having questions, we've attached a link that may provide further guidance. If your voice is breaking up during calls, it could be linked to how the buds are positioned in your ears or their charge level. Making sure they fit snugly and are adequately charged can enhance call clarity. Thank you again for your feedback, and we hope these tips enhance your experience! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
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https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
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Written by a customer while visiting Samsung US
Customer Rating
5
So far their great
on June 22, 2025
Posted by: Taz8055
[This review was collected as part of a promotion.] These are ny second pair. Only because I lost the first set, just to find the first set 2 months after I bought the second ones. But I didn't mind buying them again because I loved the first set. Granted it hasn't been years of me having them to know if I will still love them later, but my only complaint is i wish you could tap like that first set instead of pinch to answer and hang up calls. Maybe I can change it in the setting, but I just connect and go when I get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound! Poor touch controls!
on June 23, 2025
Posted by: Pandas
[This review was collected as part of a promotion.] I love the ANC of the device and the amazing sound quality, however I dont like the touch controls. Coming from a buds like the Buds FE which fit perfectly with both wingtips and have the huge area to tap, these were a disappointment. Due to the difficult to use toch controls and the weird design (that is seemingly just trying to fit in) I still mostly use my Buds FE. I love the sound quality (amazingly impressive), the cool lights, and all the AI and call features but it feels like these have lost their image and lost what made them so amazing. (The 2 wingtips on the galaxy buds and buds FE, and the amazing touch area, its so easy and convenient to use the other ones with quick taps). I am a samsung guy through and through, ive had 4 different watch generations, 5 different phones, all 3 earbud generations, 3 different computers, and 2 tablets. I just really hope samsung takes these messages into consideration so we can all buy earbuds with the amazing sound quality and features of the buds 3 pro but the perfect form fitting and touch friendly design of earlier generations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Charging problems
on June 23, 2025
Posted by: alllamas
Expertise:Intermediate
Not a good product tbh. It gives hard time to recharge both eardbuds. Definitely last version was much better
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, June 23, 2025
Hi Alllamas! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and hate to see that you are having a hard time trying to charge them. To enhance your charging experience, we recommend checking that you’re using an approved charger. Be sure to use the included USB cable along with a Samsung-approved wall adapter, which is sold separately. It's also helpful to make sure that the earbuds are seated properly inside the case, as they can sometimes shift. Also, be sure to check for any debris on the charging contacts and inspect both the case and the earbuds for any signs of damage. If you've gone through these steps and there’s still a concern with charging, please reach out to us at Samsung Support. We’re here to gather more information and assist you in getting everything back to normal. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
A product I will keep buying!
on June 23, 2025
Posted by: Mom2four
[This review was collected as part of a promotion.] I have purchased (expensive) non Samsung ear buds before and after experiencing the Samsung Pro Buds 3, I will always purchase this product with updates/new series when available.
When I purchased the Samsung Pro Buds 3 and used for the first time, I was impressed with the comfort, ease of use, and sound quality.
I use the Samsung Pro Buds 3 to workout, bicycling, housework, yard work, and mostly listening to music and making and receiving calls.
I highly recommend this product, the features are amazing and the quality superior!
Value
5
Written by a customer while visiting Samsung US