Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Good sound but horrible tracking
on May 14, 2026
Posted by: Greenwhale
from Fairfax, VA
As a teen, I saved up a lot of money to get these buds with took months. Once I had these, they were great! They fit fine, looked nice, good noise cancelation, and also great sound quality. I lost it two days ago when I believe someone opened my backpack and it fell out a week ago. I tried to track them by their last known location which was 2 days ago and can't find em anywhere near that location. I used every feature but they didnt work. After months of saving up this is what happens? I knew earbuds have horrible tracking but as a larger brand I thought these had somewhat okay tracking.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, May 15, 2026
Greetings Greenwhale,
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to hear that you enjoyed the fit, sound quality, and noise cancellation after saving up for them. Features like SmartThings Find are designed to help users stay connected to their Galaxy devices while providing a simple and immersive listening experience.
We understand how frustrating it can be when you can’t find your earbuds, and tracking them can sometimes be challenging. Samsung SmartThings is built to offer reliable location tracking within the Samsung ecosystem. If other Samsung users nearby have their Bluetooth on, they can help locate your Galaxy Buds3 Pro.
For more information or assistance, please reach out to our Samsung Support Team. We're here to help. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to hear that you enjoyed the fit, sound quality, and noise cancellation after saving up for them. Features like SmartThings Find are designed to help users stay connected to their Galaxy devices while providing a simple and immersive listening experience.
We understand how frustrating it can be when you can’t find your earbuds, and tracking them can sometimes be challenging. Samsung SmartThings is built to offer reliable location tracking within the Samsung ecosystem. If other Samsung users nearby have their Bluetooth on, they can help locate your Galaxy Buds3 Pro.
For more information or assistance, please reach out to our Samsung Support Team. We're here to help. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and great quality!
on May 14, 2026
Posted by: GalaxyFarFarAway
[This review was collected as part of a promotion.] I've been through pretty much every pair of Galaxy Buds since the originals, and the Buds3 Pro are a massive step up. I know the "blade" design is a departure from the older bean shape, but honestly, it's way more functional. They're super comfortable for long sessions and they actually stay put when I'm at the gym.
The audio quality is crisp, but the Galaxy Al features are what really sold me. I love how the "Adaptive Noise Control" works-the Al basically listens to the environment and adjusts the ANC on the fly. If I'm walking past a loud construction site, it blocks everything out, but if an ambulance goes by or someone starts talking to me, it lets the right sounds through automatically so I'm not constantly fiddling with settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
PERFECTION ON SOUND TECHNOLOGY
on May 14, 2026
Posted by: Nandhu
[This review was collected as part of a promotion.] Best buy without any second thoughts in this budget and a good overall experience for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on May 15, 2026
Posted by: allie8962
[This review was collected as part of a promotion.] I use my buds to listen to music and podcasts and the quality of the audio is amazing. Phone calls are crisp and clear and they don't have the sometimes muffled quality of previous versions. I can even use them with Galaxy AI to search for new music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I've ever owned
on May 15, 2026
Posted by: TalkTalkTalk
[This review was collected as part of a promotion.] I use my Buds3 Pro to talk on the phone all the time and it has upgraded my experience tremendously. The clear sound provides an easy way to talk to my family, even when walking through the city.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch 8
on May 15, 2026
Posted by: Ericflorida
[This review was collected as part of a promotion.] Al works really good in the Watch 8. I would recommend this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
*BBF* Best Buds Forever
on May 16, 2026
Posted by: PoppaTank
[This review was collected as part of a promotion.] These things frigging ROCK. The sound quality is amazing, the microphones on them pick up everything that you want them to and nothing you don't. I literally was driving in my VERY Noisy truck and the person I was talking to could not hear it at all when on other Bluetooth devices they heard the truck and everything else loud and clear. Noise canceling, Ambient sound and Adaptive sound control are next level. Depending on the setting you have on, these are either a cone of silence or hearing aids. The various size ear tips give you a customizable and snug fit regardless of ear size/ shape. I am looking forward to playing with their Galaxy AI functionality(heard they can do live language translation) but that will have to wait until I upgrade my phone. In the mean time I am loving these buds more than I loved the previous version. 10 out of 10 would recommend. Best Buds Forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Product
on May 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using the Buds3 Pro since their release and I absolutely love them. The ambient options helps a lot especially in really loud areas, I use them in place of earplugs.
Value
4
Written by a customer while visiting Samsung US