Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Connectivity Issues
on April 13, 2026
Posted by: KountryKid07
[This review was collected as part of a promotion.] The Buds 3 Pro have been a good edition to my galaxy experience. However, from day one of using the product, I have had nothing but connection issues. I do believe in giving a product some time because it may be user error. After updates to the firmware of the Bud Pro 3 and the Samsung Galaxy Z Fold6, no solution was found. I ended up purchasing another pair of the Buds Pro 3 and trying it as well. Same issue was found with connectivity via Bluetooth.
I can say, with the quality of the Buds Pro 3 i.e. sound has been of good quality. Battery doesn't last long and the case is very sensitive as one Bud may charge and not the other. It does become an inconvenience when trying to charge the case for the Buds but the case indicates and disruption between the charger and the port.
Value
2
Response from Samsung USBy R&R, April 21, 2026
Howdy KountryKid07,
Thank you for your detailed feedback. The Galaxy Buds3 Pro are designed to provide excellent sound quality and smooth Bluetooth connectivity with Galaxy devices. They work seamlessly with your Galaxy Z Fold6. When you connect the Galaxy Buds3 or Galaxy Buds3 Pro to your Galaxy Z Fold6, you can access a variety of useful features. These include automatically switching between Galaxy devices, creating voice memos, translating in-person conversations, and locating your earbuds with SmartThings Find.
You can also customize your audio experience by adjusting the sound settings of the buds. To connect your Galaxy Buds3 or Galaxy Buds3 Pro to your Galaxy Z Fold6, follow these steps:
1. Ensure your buds are in the charging case and open the lid.
2. Open the Galaxy Wearable app on your device.
3. Tap "Continue" or "Start" and allow the necessary permissions when prompted.
4. Tap the plus sign (+) to add a new device and let the app scan for your earbuds.
5. Select your buds when they appear under "Available devices" and tap "Pair" when prompted.
6. Review and agree to the terms, then tap "Continue" and allow any additional permissions.
After this, you'll be prompted to review features related to your buds, such as adaptive noise control and voice/siren detection. Continue tapping "Next" until your earbuds are fully set up and connected to your phone.
Additionally, check for software updates using the Galaxy Wearable app on your phone or tablet, on a PC, or through your TV.
If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Your feedback underscores the importance of reliable connections and charging for daily use. Thank you for being a valued Samsung customer.
Use the Galaxy Z Fold6 with Galaxy Buds3 Pro or Buds3
https://www.samsung.com/us/support/answer/ANS10003511/#:~:text=Make%20sure%20your%20buds%20are,information%20and%20continue%20tapping%20Next.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback. The Galaxy Buds3 Pro are designed to provide excellent sound quality and smooth Bluetooth connectivity with Galaxy devices. They work seamlessly with your Galaxy Z Fold6. When you connect the Galaxy Buds3 or Galaxy Buds3 Pro to your Galaxy Z Fold6, you can access a variety of useful features. These include automatically switching between Galaxy devices, creating voice memos, translating in-person conversations, and locating your earbuds with SmartThings Find.
You can also customize your audio experience by adjusting the sound settings of the buds. To connect your Galaxy Buds3 or Galaxy Buds3 Pro to your Galaxy Z Fold6, follow these steps:
1. Ensure your buds are in the charging case and open the lid.
2. Open the Galaxy Wearable app on your device.
3. Tap "Continue" or "Start" and allow the necessary permissions when prompted.
4. Tap the plus sign (+) to add a new device and let the app scan for your earbuds.
5. Select your buds when they appear under "Available devices" and tap "Pair" when prompted.
6. Review and agree to the terms, then tap "Continue" and allow any additional permissions.
After this, you'll be prompted to review features related to your buds, such as adaptive noise control and voice/siren detection. Continue tapping "Next" until your earbuds are fully set up and connected to your phone.
Additionally, check for software updates using the Galaxy Wearable app on your phone or tablet, on a PC, or through your TV.
If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Your feedback underscores the importance of reliable connections and charging for daily use. Thank you for being a valued Samsung customer.
Use the Galaxy Z Fold6 with Galaxy Buds3 Pro or Buds3
https://www.samsung.com/us/support/answer/ANS10003511/#:~:text=Make%20sure%20your%20buds%20are,information%20and%20continue%20tapping%20Next.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ full review
on April 13, 2026
Posted by: Twarec371
[This review was collected as part of a promotion.] My new S25+ has proven to be an excellent companion for both extended journeys and critical tasks. It has significantly reduced my engagement in unproductive online browsing and has notably improved my grammar, particularly in the context of email correspondence and client business arrangements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on April 13, 2026
Posted by: Neotrans
[This review was collected as part of a promotion.] I absolutely love my Galaxy buds. They make every chore or activity much easier. The fit is perfect and super comfortable, battery is great, sound is cristal clear. I recommend them 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Buds
on April 13, 2026
Posted by: Lovebuds3
[This review was collected as part of a promotion.] I haven't tried the Galaxy A.I. I love the buds. They fit well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on April 13, 2026
Posted by: Money2alex
[This review was collected as part of a promotion.] I love these buds they are clear and work great. Want to try out Galaxy AI and get the best out my buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on April 13, 2026
Posted by: PAJireh7
[This review was collected as part of a promotion.] Use them for normal use, working out andnat work or hardworking they have never let me down yet!! I am going to get new ones but these lasted so why be in a hurry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Bud
on April 13, 2026
Posted by: Crayzeeojo08
[This review was collected as part of a promotion.] Galaxy AI works great when it comes to translation while talking on the phone through the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound cancelation
on April 13, 2026
Posted by: BudsPro
[This review was collected as part of a promotion.] I really enjoy the music when my galaxy watch 6 classic isn't in cooling mode and is able to stream to my ear buds. The noise cancelation feature of the ear buds is outstanding also.
Value
5
Written by a customer while visiting Samsung US