Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great earbuds, with room for improvement
on April 13, 2026
Posted by: Jakeyt65
[This review was collected as part of a promotion.] The galaxy buds are excellent earbuds with great features and good sound quality. The touch capacitive features work well and are intuitive. They are comfortable to wear for hours which yiu can with the long battery life. Build quality is great and the case also has a very good battery life. Main complaint is the ambient sound features it could be imporved as I often see myself pausing or removing an earbud to hear people.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The sound quality is incredible!
on April 13, 2026
Posted by: AudioFunguy
[This review was collected as part of a promotion.] I had the original galaxy bud pros for the last couple of years and loved them. My wife got the bud3 pros for Christmas and the quality of sound is outstanding! The Galaxy AI is a wonderful feature i didn't know i was missing. The ability to live translate had been fun to play with and seems to be very accurate, at least with Spanish. My only negative is the touch features. For some reason it doesn't always respond when I try using them and I have to use my phone to pause them instead.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome sounds canceling features
on April 13, 2026
Posted by: Rrg9207
[This review was collected as part of a promotion.] I don't personally use the Galaxy AI currently but it is a nice feature to have. I mainly use them for listening to music and calling people. They're great for all the hands free moments in such a fast paced life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Sound and Great Everyday Comfort
on April 13, 2026
Posted by: DestSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro daily and they’ve been a great addition to my routine. The sound quality is very clear with strong bass and balanced audio, whether I’m listening to music, watching videos, or taking calls.
They are comfortable to wear for long periods and fit securely in my ears. The noise cancellation works well and helps me stay focused, especially in busy environments.
Galaxy AI features also improve the overall experience by making controls and adjustments more seamless and intuitive.
Battery life is solid and lasts throughout the day without any issues.
Overall, these earbuds are reliable, sound great, and are perfect for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are alright
on April 13, 2026
Posted by: Wolfpack
[This review was collected as part of a promotion.] The buds pro 3 are decent earbuds but the controls i feel are clunky and the case not having an option to beep when lost is a concern too when owning this product. Hardly any decent case options stinks too, the first 2 gens had pokemon pokeballs as cases for your buds.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there Wolfpack,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re pleased to hear that you find them to be a solid product overall. While it’s true that the Galaxy Buds3 Pro do not have a speaker to play a sound when they are missing, you still have options to locate them.
If your Galaxy Buds go missing, you can easily find them using either the SmartThings Find or Samsung Find services. Both of these services allow you to pinpoint your buds’ location on a map, enable a ringing sound for easier retrieval, and receive notifications when they have been found.
For more information on how to use the SmartThings Find app or the Samsung Find app to locate your Galaxy Buds3 Pro and their case, please check the respective resources. Your feedback regarding the controls and case features is invaluable and helps us explore how convenience and customization can continue to evolve. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3 Pro. We’re pleased to hear that you find them to be a solid product overall. While it’s true that the Galaxy Buds3 Pro do not have a speaker to play a sound when they are missing, you still have options to locate them.
If your Galaxy Buds go missing, you can easily find them using either the SmartThings Find or Samsung Find services. Both of these services allow you to pinpoint your buds’ location on a map, enable a ringing sound for easier retrieval, and receive notifications when they have been found.
For more information on how to use the SmartThings Find app or the Samsung Find app to locate your Galaxy Buds3 Pro and their case, please check the respective resources. Your feedback regarding the controls and case features is invaluable and helps us explore how convenience and customization can continue to evolve. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Reliable and Perfect for Daily Use
on April 13, 2026
Posted by: DestSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Watch8 daily and it fits perfectly into my routine. It’s smooth, responsive, and easy to navigate whether I’m checking notifications, tracking workouts, or monitoring my health.
The design is clean and comfortable to wear all day, and the display is bright and easy to read even outdoors.
Health tracking features are very useful, especially for steps, heart rate, and sleep tracking. It helps me stay consistent and aware of my daily activity.
Galaxy AI also adds a smart layer to the experience by making interactions faster and more intuitive.
Battery life is reliable and lasts through my day without issues.
Overall, it’s a well-balanced smartwatch that combines performance, comfort, and useful features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cud be better
on April 13, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] The original galaxy buds samsung had, we're ok. I have small ears, so all of these buds don't always stay in my ears. The pro three series, also won't stay in my ears. I don't remember what the directions say about fast forward, Stop, go, answer a phone, etc. So, with that in mind, they don't do me any good - EXCEPT to listen to a youtube video or a movie i may be watching or a phone call ( that I have answered from tapping on my phone screen). All in all, I am still glad I purchased them. I really would like to trade in my old, and I mean old, samsung earbuds - the little bitty things, for the brand new 4's. Will see. The open earbuds stay on the outside part of my ear Very nicely. BUT: the little piece where the sound comes out of I can barely hear. And Yes, I have the volume turned up. And my hearing is almost perfect. The piece where the sound come out of is not close enough to the hole in my ear For me to hear it very well. Sad, cause I really like those.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hi there Unhappy,
Thank you for your feedback on the Galaxy Buds3 Pro. I'm glad to hear that you are still enjoying them for everyday listening. We understand that preferences for fit and controls can vary, and your input is valuable in highlighting how comfort and usability can continue to improve across our designs. Since the fit of your Galaxy Buds3 Pro is so important, please check out the link below for tips on achieving the perfect fit. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3 Pro. I'm glad to hear that you are still enjoying them for everyday listening. We understand that preferences for fit and controls can vary, and your input is valuable in highlighting how comfort and usability can continue to improve across our designs. Since the fit of your Galaxy Buds3 Pro is so important, please check out the link below for tips on achieving the perfect fit. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on April 13, 2026
Posted by: Tandecompose
[This review was collected as part of a promotion.] The buds themselves are awesome, translate feature with s24 and s22 phone are great. Galaxy Ai works seamlessly as do the buds between my samsung devices. I use the buds with s22 , s24+, S10+ tab . I love the feature where simple tap transfers pairing of buds to a new device rather than ha ing to mess with Bluetooth pairing.
Value
5
Written by a customer while visiting Samsung US