Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,506 Reviews)
Open Ratings Snapshot
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product. 
(
3,498 out of 4,513
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Love the fit and sound
on May 8, 2025
Posted by: Happy Samsung customer
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
I love the fit and sound. The only issue is when I'm putting them in there is a loud back feed noise when you touch the mic by mistake.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your feedback! It's great to see that you love the fit and sound of the Galaxy Buds3 Pro. Regarding the loud feedback noise, this can happen when the microphone touches your ear, especially with Ambient Sound enabled. To avoid this, just ensure that the microphone isn’t in contact with your ear while wearing the earbuds. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on May 10, 2025
Posted by: Grey
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good battery, noise canceling, good audio quality, good ear fit
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Hey Grey! Thank you for your review of the Galaxy Buds3 Pro! It’s great to see you appreciate the excellent audio quality and effective noise canceling, both designed to enhance your listening experience. We're also glad you find them comfortable to wear. Our goal was to create a design that accommodates various ear shapes for all-day use. With up to 26 hours of playtime on a single charge, and extending to 30 hours with the fully charged case, you can enjoy uninterrupted music whenever you want. Your feedback is truly appreciated! For any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earphones 👏
on May 10, 2025
Posted by: Joey r
Verified Purchase:Yes
Quality I'm material is good, noise isolation good, cool led lights, decent battery life
Response from Samsung USBy R&R Team, May 12, 2025
Hi Joey, Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know that you appreciate the quality of the material and the excellent noise isolation. Our all-new design is indeed engineered for optimal sound, and we’re glad it’s resonating with you. The small, angled heads are specifically crafted to ensure a comfortable fit, enhancing your overall audio experience. And those Blade Lights? They’re designed to let you express yourself while enjoying your music or calls. It’s great to know that you’re enjoying these features along with the battery life! Thanks again for your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Purchase
on May 11, 2025
Posted by: Thomas Baltes
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Perfect sound quality, comfort, battery life. Exactly what I expect from Samsung products. They are always on my person, in every situation. Especially for work.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Thomas! We’re elated to see that you’re enjoying the perfect sound quality and comfort they offer. It's great to know they seamlessly fit into your daily life, especially for work. We designed these buds to provide exceptional battery life and an excellent audio experience, and it's rewarding to see that reflected in your experience. If you have any more feedback or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very adaptive
on May 11, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
High quality sound, ear tips fit perfect for any ear size
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for taking the time to share your honest thoughts on the Galaxy Buds3 Pro, Mike! It's wonderful to see that you're enjoying the high-quality sound and that the ear tips provide a perfect fit. The 360 audio is designed to create an immersive experience, making you feel like you’re right in the middle of the action when watching videos. We believe this feature truly elevates your audio experience, allowing you to hear vivid sound coming from all directions. We hope you continue to explore and enjoy everything the Buds3 Pro has to offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear tips suck.
on May 13, 2025
Posted by: Maddmaxz28
from Vinton, iowa
Expertise:Expert
I went into buying these with the hope that I was getting a better product then the samsung bud 2 but I've had nothing but issues with my samsung bud pro 3 the ear tips don't fit my ears. I've tried all three that was packaged and can't get a good seal, so I'm on my second aftermarket set given the last pair works better but it still doesn't seal good enough to pass a fit test unless I hold them firmly in with my fingers. Im really disappointed in spending this much money to end up with what I received.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 14, 2025
We appreciate you for sharing your thoughts about the Galaxy Buds3 Pro, Maddmaxz28! We completely understand how important it is to get the perfect fit for an optimal listening experience. Once you’ve selected the right ear tips for comfort, take a moment to check the bottom of each earbud for the directional markings — you’ll find an "L" for the left earbud and an "R" for the right. It might help to insert the right earbud with the "R" facing you, then do the same with the left earbud, ensuring that the "L" is also oriented toward you. To really enhance your fit, we suggest angling the earbud slightly so that the microphone is pointing toward your mouth rather than hanging straight down. You can also rotate the earbuds gently until they feel just right. For added assurance that you’re getting the best fit possible, we highly recommend using the earbud fit test available through the Galaxy Wearable app. We hope these tips help you enjoy your Galaxy Buds3 Pro even more! If you have any other questions or experiences to share, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wish I could return these. Worst purchase.
on May 16, 2025
Posted by: Lizzy
from Georgia
These buds have Amazing sound quality and noise canceling. I Bought because I wanted to try the new design due to the incorporation of silicone tips however, these have been THE MOST ANNOYING buds I've ever used. My ears are not small, i have used many types of buds in the past, but these, even with the smallest tip, are always falling out of my ear and I need to adjust every 1-2 minutes. If there's any movement, they fall out really quickly, EVEN SMILING with them on causes them to fall ._. What?? The controls are innovative gestures but not practical because as soon as I try to pause or adjust volume by swiping up/down no matter how careful I am, it'll just make the bud come off and if I try to pause/unpause most times I have to try like 3 times beforebit actually works. Reminds me of the galaxy buds live with the nice bean design but no sensibility to the touch whatsoever. I think the most sensitive to touch (and better overall) of all the buds were the first ones that came in the pill case.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Lizzy! It’s great to see you’re enjoying the sound quality and features of these buds. To truly maximize your audio experience, it’s crucial to find the right ear tip size. As you already know, the Buds3 Pro comes in various sizes, so trying different options can help you achieve that snug fit, preventing any sound leakage and enhancing overall audio quality. When you have your ear tips selected, just a quick reminder to check the directional markings on the earbuds. Ensure the "R" is facing you when placing the right earbud in, and do the same for the left with the "L." It’s all about placement! For an even better fit, try angling the earbud so the microphone points toward your mouth—this can help with sound clarity during calls. Don’t forget to use the earbud fit test in the Galaxy Wearable app. This simple step can make a big difference in comfort and performance. We hope these steps help enhance your experience with your buds. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sometimes the slip out.
on May 20, 2025
Posted by: Liz P
from Iowa
Expertise:Beginner
Verified Purchase:Yes
I love them, but sometimes they slip out of my ears, even after getting the right fit plugs. It can be a little frustrating, but other wise nice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Liz! We completely understand the frustration of having them slip out, even with the right fit plugs. Have you tried the fit test available in the wearable app? It can really help you find the best configuration for your ears, ensuring a more secure fit. To assist you further, we’ll be attaching a link that provides tips for achieving the best fit. We hope this enhances your experience with the Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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