Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,506 Reviews)
Open Ratings Snapshot
Rating breakdown 13,506 reviews
5 Stars
9,223
4 Stars
2,206
3 Stars
956
2 Stars
527
1 Star
594
78%of customers recommend this product. 
(
3,498 out of 4,513
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Lindos
on April 3, 2025
Posted by: Lisseth
Verified Purchase:Yes
Los mejores los amooo verdaderamente los volvería a comprar
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent!
on April 8, 2025
Posted by: Faye
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality and usability! The sound is fantastic and they stay in my ears far better than the Galaxy Pro2s. Extremely happy with these earbuds!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Faye. It’s great to know that you’re enjoying the exceptional sound quality and the improved fit, especially compared to the Galaxy Buds2 Pro. With their redesigned shape for a snug and comfortable fit, these earbuds are built to deliver both usability and a high-resolution audio experience. Your enthusiasm highlights the upgrades and overall satisfaction that the Galaxy Buds3 Pro brings. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on April 8, 2025
Posted by: Anonymous
from Canal Fulton Ohio
Expertise:Beginner
Verified Purchase:Yes
These buds work like a charm. Wearing them is very comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're thrilled to see that you find them comfortable to wear. With our Adaptive Equalizer powered by Galaxy AI, these buds truly adjust to your unique ear shape, ensuring that every note is perfectly balanced and immersive. It’s great to know that you’re enjoying the tailored audio experience. We’re committed to providing you with the best sound quality, and your feedback reinforces our dedication to making listening a personalized experience. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on April 10, 2025
Posted by: Kyle
Verified Purchase:Yes
Best earbuds I've ever owned, call quality is amazing. I'm a truck driver and every other set of earbuds I've used to talk on people complained about background noise, but these block out everything.
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kyle. It’s aweome to see that you’re enjoying them and finding the call quality exceptional. The Galaxy Buds3 Pro are designed with features like Super Wideband technology and machine learning, which help reduce background noise and ensure your voice is clear, even in noisy environments. This makes them a great choice for professionals like truck drivers like you who need reliable buds for calls. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not satisfied
on April 18, 2025
Posted by: Ferdinand
from New Jersey
Expertise:Expert
Verified Purchase:Yes
With 5 months, the left ear started making wild noises and the right ear barely charge
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro, Ferdinand. We always look forward to assisting our valued customers. If your Galaxy Buds3 Pro are acting up with unusual noises in the left earbud or limited charging in the right one, a few steps might help. For the left earbud, you can restart both earbuds by placing them in the charging case, closing it, and waiting at least 7 seconds before trying again. As for the right earbud, make sure the charging contacts on the earbuds and the case are clean and free of sweat or liquid, as this can affect the connection. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these steps don’t resolve it, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud3 are the Buds for Me!
on April 25, 2025
Posted by: JWMS
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
I had issues with the prior model. These are great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 28, 2025
Thank you so much for sharing your honest thoughts about the Galaxy Buds3 Pro, Jwms. We're elated to see that you're enjoying them so far! The Enhanced ANC (Active Noise Cancellation) really helps create an immersive listening experience, allowing you to focus on your favorite music or videos without distractions. Plus, the comfortable fit and 26 hours of long-lasting battery life makes them perfect for all-day wear. If you have any concerns or questions about anything, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear fit sucks bring back bud pro 2 design
on May 12, 2025
Posted by: Jason DG
from New york, NY
Expertise:Expert
I'm a loyal Samsung customer. My phone, watch, TV, and tablets are all Samsung. I loved the Samsung Buds 2 pro. I had to replace them because of some cracking of the plastic shell on the left bud. I wasn't to sure about the new bud pro 3's because of the design to much like airpod. I was completely right the design sucks. The pro2's are perfect you forget that they're in your ear and they don't fall out. The pro3's suck they fall out easily and feel weird in the ear. Please bring back the pro 2 design for the next bud pro design. Would hate to have earbuds from a different company. Right ear bud doesn't charge needs a magnet or something to keep it connected.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3 Pro, Jason. It's clear that you're a dedicated Samsung customer, and we truly value your loyalty and insights. The Galaxy Buds3 Pro is designed with a focus on innovation, featuring an upgraded polycarbonate body for durability and a design that incorporates Blade Lights for a sleek and modern look. While the design differs from the Buds2 Pro, it aims to provide a comfortable and secure fit with adjustable ear tips to suit various preferences. To enhance the fit of the Buds3 Pro, we recommend using the Earbud Fit Test available in the Galaxy Wearable app. This feature helps ensure the earbuds are positioned correctly and securely in your ears. Additionally, adjusting the angle of the earbuds or trying different ear tip sizes can improve comfort and stability. We understand that transitioning to a new design can take some getting used to, and we appreciate your honest feedback. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Specific Usage
on May 8, 2025
Posted by: Shai
from Hinesville, GA
Expertise:Intermediate
Verified Purchase:Yes
I'm not too keen on the design shape. You can't wear them for long without ear pain because of the shape. They are not for those who lay down on thier sides and use these. These are not for people who sweat heavily or workout.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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