Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,509 Reviews)
Rating breakdown 13,509 reviews
5 Stars
9,225
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Michael Kent
Verified Purchase:Yes
The sound quality is great. Fit can be a little challenging. But will work with a little effort. Over all great
Written by a customer while visiting Samsung US
Customer Rating
1
NOT COMPATIBLE WITH MS TEAMS
on February 27, 2025
Posted by: Asher
from Little Rock, AR
Expertise:Expert
Man did I get suckered into this garbage. These don't work with Microsoft Teams, don't buy them if you need to use them for this. Samsung knows about this and has made a stance that they aren't going to fix the compatibility with Team at the expense of sound quality (minimal and probably unnoticeable, my Google Pixel Buds Pro work fantastic with Teams and have great sound quality). I have the entire ecosystem of Samsung products so it's not like I don't like their stuff, it's just this is not a usable product for me without this compatibility and I'm sure i'm not alone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Asher. Your experience is crucial for us to hear, especially when it comes to compatibility with our buds. We understand how essential this functionality is, and we genuinely value your feedback. While we have focused on delivering top-notch sound quality, we want to ensure that our products work seamlessly with your needs. We invite you to reach out to us at Samsung Support so we can gather more information about what you're experiencing and provide the proper assistance. We appreciate your loyalty to Samsung products and hope to resolve this for you. We look forward to hearing from you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: JoeM
from Lacey Washington
Expertise:Intermediate
Verified Purchase:Yes
I love everything about these except the tips so I bought some foam ones and these are perfect
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds On The Market
on March 6, 2025
Posted by: ELECTRICDW
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are a compelling choice for those seeking premium wireless earbuds, especially if you're already part of the Samsung ecosystem. Here's a breakdown of their standout features:
What Makes Them Shine
1. Audio Quality: The Buds Pro 3 deliver exceptional sound with a V-shaped audio profile, offering deep bass and crisp treble.
2. Active Noise Cancellation (ANC): The ANC is top-notch, effectively drowning out background noise to immerse you in your music.
3. AI Features: With hands-free voice controls and an interpreter mode supporting 20 languages, these earbuds are a tech enthusiast.
4. Design and Comfort: Lightweight and sleek, they fit comfortably for extended use.
5. Seamless Actions Across Apps: The Galaxy Buds Pro 3 allow you to switch between apps and devices effortlessly, ensuring smooth transitions whether you're jumping from a video call to streaming your favorite playlist.
1. Audio Quality: The Buds Pro 3 deliver exceptional sound with a V-shaped audio profile, offering deep bass and crisp treble.
2. Active Noise Cancellation (ANC): The ANC is top-notch, effectively drowning out background noise to immerse you in your music.
3. AI Features: With hands-free voice controls and an interpreter mode supporting 20 languages, these earbuds are a tech enthusiast.
4. Design and Comfort: Lightweight and sleek, they fit comfortably for extended use.
5. Seamless Actions Across Apps: The Galaxy Buds Pro 3 allow you to switch between apps and devices effortlessly, ensuring smooth transitions whether you're jumping from a video call to streaming your favorite playlist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and design
on March 6, 2025
Posted by: Uscinmi
[This review was collected as part of a promotion.] It is a great device, sound, connectivity is smooth. The weakness of the device is battery life. Overall recommend if you are in the Samsung sound system.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Product died within 3 hours.
on March 11, 2025
Posted by: Samsungusee
[This review was collected as part of a promotion.] This was a gift for my husband and he was so thrilled 😁about his new gift and used it 🤸the first day fully charged and came home from a full days hard work and was so sad and told me the ear buds died within 3 hours he was so bummed. 😞 The look on his face broke my heart. 🥺 So now I have to figure out how to get this situated.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like your husband was really excited to use them, and it's unfortunate that the battery life fell short. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Have you considered checking for any software updates or settings adjustments that might improve battery performance? Check out the link attached that provides some guidance and solutions regarding this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Drsmith16
from if am not in Miami am in Grenada, W.I
Expertise:Intermediate
Verified Purchase:Yes
Man, these Galaxy Buds 3 Pro are absolute beasts! The sound quality? Insane. Crystal clear with deep, punchy bass that hits just right. The features are top-tier—voice controls are on point, the connection is fast and seamless, and the touch buttons are super responsive and easy to use.
Now, let’s talk battery life—I put them in at 7 AM, and one bud lasted all the way until 2:30 PM, and that’s while taking calls, watching series, and scrolling through social media. That’s some serious endurance!
If you’re looking for high-quality, feature-packed earbuds, these are it. I’ve already recommended them to everyone I know, and honestly, I’d do it again. Samsung killed it with these! 💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade!
on March 12, 2025
Posted by: KoufaxsRevenge
[This review was collected as part of a promotion.] The Galaxy Buds 3 are a revelation. From the moment I slipped them in, I was enveloped in rich, nuanced sound that brought my favorite music to life. The improved noise cancellation is truly next-level, silencing the world around me with remarkable efficiency. Comfort is paramount, and these buds fit perfectly, even during long listening sessions. Battery life has been exceptional, easily powering me through my day. Samsung has truly outdone themselves; the Galaxy Buds 3 are a must-have for any audio enthusiast.
Value
5
Written by a customer while visiting Samsung US