Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,903 Reviews)
Rating breakdown 12,903 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
517
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,496)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
The microphone on left bud seems to malfunction
on January 6, 2026
Posted by: Tony
from Detroit ,mi
Expertise:Expert
I bought 2 sets of the buds 3 pro and on both set everything seems to work great... the noise canceling... I like that you can do voice commands and most of all they are galaxy... but there seems to be one problem i keep having with both sets.. the left buds microphone, particularly when on a phone call is very muffled on both sets... I did buy them when thy first came out so im not sure if that plays a roll.. but ive tried all troubleshooting and I have a brand new galaxy s 25 ultra... nothing seems to fix the problem and its a major factor for what I use them for ... Will buying new ones after 2 set fix this problem
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hi Tony,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. We're glad to hear that features like noise canceling, voice commands, and Galaxy ecosystem integration resonated with you. Call clarity can be affected by various issues; if you experience low volume or poor sound quality on one or both buds, consider potential causes. These may include incorrect wearing position, dust or debris buildup, outdated software, low battery, or other factors. Start by checking your earbuds' settings and make sure ambient sound or noise canceling is turned on as needed. Ambient sound mode helps you hear background noise during calls but may also add noise. Ensure each earbud fits properly in its designated ear, and try changing the tips for a better fit and less audio leakage. Also, check for and install any available software updates for your Galaxy Buds. The Galaxy Buds3 Pro are designed to offer immersive sound and hands-free convenience within the Galaxy ecosystem. For more microphone troubleshooting tips, see the linked article below. Our Samsung Support Team is always here to help. Feel free to contact us for further assistance or repairs. Thank you for your review and for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. We're glad to hear that features like noise canceling, voice commands, and Galaxy ecosystem integration resonated with you. Call clarity can be affected by various issues; if you experience low volume or poor sound quality on one or both buds, consider potential causes. These may include incorrect wearing position, dust or debris buildup, outdated software, low battery, or other factors. Start by checking your earbuds' settings and make sure ambient sound or noise canceling is turned on as needed. Ambient sound mode helps you hear background noise during calls but may also add noise. Ensure each earbud fits properly in its designated ear, and try changing the tips for a better fit and less audio leakage. Also, check for and install any available software updates for your Galaxy Buds. The Galaxy Buds3 Pro are designed to offer immersive sound and hands-free convenience within the Galaxy ecosystem. For more microphone troubleshooting tips, see the linked article below. Our Samsung Support Team is always here to help. Feel free to contact us for further assistance or repairs. Thank you for your review and for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Anc need to be improved not up to the standards
on January 6, 2026
Posted by: Siva
from Eden prairie, usa
Expertise:Intermediate
Verified Purchase:Yes
Good for short duration and anc is not up to the mark
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hello Siva,
Thank you for sharing your experience with the Galaxy Buds3 Pro. They deliver a balanced sound profile and a sleek design, ensuring comfort for daily wear. Your comments on noise control highlight how personal environments influence expectations. Active noise canceling effectively blocks ambient noise when turned on, enabling full immersion in music. To stay alert to your surroundings, just switch off Active Noise Canceling. If ANC isn’t functioning properly, it could be due to a gap between the earbud and the ear tip. Trying different ear tips for a better fit might help. Intermittent noise is common in crowded areas or inside moving vehicles, such as buses. Additionally, updating software through the Galaxy Wearable app can enhance performance. For additional tips on optimizing ANC on your Galaxy Buds3 Pro, see the article linked below. Designed for superior sound quality, adaptive features, and a premium listening experience, the Galaxy Buds3 Pro focus on impressive audio. We thank you for being a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. They deliver a balanced sound profile and a sleek design, ensuring comfort for daily wear. Your comments on noise control highlight how personal environments influence expectations. Active noise canceling effectively blocks ambient noise when turned on, enabling full immersion in music. To stay alert to your surroundings, just switch off Active Noise Canceling. If ANC isn’t functioning properly, it could be due to a gap between the earbud and the ear tip. Trying different ear tips for a better fit might help. Intermittent noise is common in crowded areas or inside moving vehicles, such as buses. Additionally, updating software through the Galaxy Wearable app can enhance performance. For additional tips on optimizing ANC on your Galaxy Buds3 Pro, see the article linked below. Designed for superior sound quality, adaptive features, and a premium listening experience, the Galaxy Buds3 Pro focus on impressive audio. We thank you for being a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bellevue NE
Expertise:Intermediate
Verified Purchase:Yes
I love these! They fit well and the sound is amazing! I love the automatic volume control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hola ktilyn,
Thank you for sharing your experience with Galaxy Buds3 Pro. Features like automatic volume control are designed to adapt smoothly to changing environments while delivering immersive sound. Hearing that the fit and audio quality stood out highlights how these earbuds support both comfort and smart listening. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3 Pro. Features like automatic volume control are designed to adapt smoothly to changing environments while delivering immersive sound. Hearing that the fit and audio quality stood out highlights how these earbuds support both comfort and smart listening. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mark
Expertise:Expert
Verified Purchase:Yes
Design is worse than my original Galaxy buds pro, and they occasionally make an annoying screeching sound with noise canceling on. There also doesn't seem to be a way to turn noise canceling off permanently, so I have to do it manually every time to avoid the screeching.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hello Mark,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds feature Active Noise Control that adapts to your environment to enhance listening clarity. The latest Samsung Galaxy earbuds include active noise canceling, which, when turned on, blocks out surrounding noise to help you focus on your music. If you need awareness of your surroundings, simply turn off Active Noise Canceling. Certain sounds, like humming or vibrations from electric toothbrushes, can accidentally trigger the earbuds' sensors, causing the Detect Conversations feature to activate unintentionally. This temporarily disables Active Noise Canceling. Additionally, if the earbuds are too loose, the detection may be slower. You can disable Detect Conversations in the Galaxy Wearable app when not needed. For more details on using ANC with your Galaxy Buds3 Pro, please see the online resource linked below. Your feedback regarding sound behavior and controls illustrates how customizable audio settings can improve your listening experience. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds feature Active Noise Control that adapts to your environment to enhance listening clarity. The latest Samsung Galaxy earbuds include active noise canceling, which, when turned on, blocks out surrounding noise to help you focus on your music. If you need awareness of your surroundings, simply turn off Active Noise Canceling. Certain sounds, like humming or vibrations from electric toothbrushes, can accidentally trigger the earbuds' sensors, causing the Detect Conversations feature to activate unintentionally. This temporarily disables Active Noise Canceling. Additionally, if the earbuds are too loose, the detection may be slower. You can disable Detect Conversations in the Galaxy Wearable app when not needed. For more details on using ANC with your Galaxy Buds3 Pro, please see the online resource linked below. Your feedback regarding sound behavior and controls illustrates how customizable audio settings can improve your listening experience. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: AntMrav
from Kansas City
Expertise:Intermediate
Verified Purchase:Yes
Sound quality and background noise cancelling is excellent. When talking on the phone I've had a couple people tell me it was hard to hear me but not everyone. I was hoping to utilize these at the office but although they have the ability connect to multiple devices it really only applies to multiple Samsung devices for them to automatically switch between devices. Unfortunately this makes it difficult to utilize for work when I listen to music from my phone but take work calls/meetings my non samsung computer. I have not found a workaround.
Response from Samsung USBy R&R, January 13, 2026
Hey there AntMrav,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users appreciate its excellent sound quality and noise cancellation for an immersive listening experience. Regarding Auto-switching on your Galaxy Buds3 Pro, when enabled on Galaxy devices, your phones, tablets, and earbuds will remember if you've paired multiple Galaxy wearable devices previously, allowing you to switch easily between them. Just put on your other connected device, and it will connect automatically. You can also manage device switching through the Galaxy Wearable app. Note that Auto-switching is only supported on Samsung phones, tablets, and TVs from 2022 onwards. Your feedback about call clarity and device switching shows how users use Galaxy Buds in both personal and professional settings, with connectivity needs varying based on daily workflows. Thank you for your review and for choosing Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/#:~:text=Switch%20devices%20manually,not%20available%20on%20iOS%20devices.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users appreciate its excellent sound quality and noise cancellation for an immersive listening experience. Regarding Auto-switching on your Galaxy Buds3 Pro, when enabled on Galaxy devices, your phones, tablets, and earbuds will remember if you've paired multiple Galaxy wearable devices previously, allowing you to switch easily between them. Just put on your other connected device, and it will connect automatically. You can also manage device switching through the Galaxy Wearable app. Note that Auto-switching is only supported on Samsung phones, tablets, and TVs from 2022 onwards. Your feedback about call clarity and device switching shows how users use Galaxy Buds in both personal and professional settings, with connectivity needs varying based on daily workflows. Thank you for your review and for choosing Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/#:~:text=Switch%20devices%20manually,not%20available%20on%20iOS%20devices.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
They sound amazing. Fit snug, and allow me to hear the world while listening to my favorite podcast or block out the whole world by neutralizing all sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hi there A Clemons,
Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to be sleek and lightweight, offering clear sound quality even when worn in only one ear. Your feedback highlights how the design helps maintain situational awareness while providing an enjoyable listening experience during everyday activities. We appreciate your preference for Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to be sleek and lightweight, offering clear sound quality even when worn in only one ear. Your feedback highlights how the design helps maintain situational awareness while providing an enjoyable listening experience during everyday activities. We appreciate your preference for Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Brenda
Verified Purchase:Yes
I am truly enjoying these ear buds. The sound is great. The battery charge last for a full day. I like the light on the side of the ear bud. I wear them daily.
Response from Samsung USBy R&R, January 16, 2026
Hiya Brenda,
Thanks for sharing your experience with the Galaxy Buds3 Pro. Made for all-day use, these earbuds offer high-quality sound, dependable battery life, and thoughtful features that enhance daily convenience. Hearing that they integrate well into your routine highlights the balance of comfort, style, and performance that define the Buds experience. We appreciate you choosing Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. Made for all-day use, these earbuds offer high-quality sound, dependable battery life, and thoughtful features that enhance daily convenience. Hearing that they integrate well into your routine highlights the balance of comfort, style, and performance that define the Buds experience. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Coool
Expertise:Expert
Verified Purchase:Yes
Good but battery doesn't last long, even when not listening to music. Standby eats battery too.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hello Coool,
Thank you for your feedback on the Galaxy Buds3 Pro. These earbuds are engineered to provide immersive sound, smart features, and smooth integration with Galaxy devices. Battery life during normal use and standby is essential for your listening experience, and your insights help improve future Galaxy audio products. We know you want your Galaxy Buds3 Pro to last throughout your day. We'll share some charging tips, ways to maximize battery life, and how to prevent damage. With a few adjustments, you can save battery power and make sure they last when you need them most. Here are some tips: When not in use, store the earbuds in the charged case with the lid closed. Change notification settings via the Galaxy Wearable app on your phone. For more info on charging and extending battery life, see the linked online article. We appreciate you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. These earbuds are engineered to provide immersive sound, smart features, and smooth integration with Galaxy devices. Battery life during normal use and standby is essential for your listening experience, and your insights help improve future Galaxy audio products. We know you want your Galaxy Buds3 Pro to last throughout your day. We'll share some charging tips, ways to maximize battery life, and how to prevent damage. With a few adjustments, you can save battery power and make sure they last when you need them most. Here are some tips: When not in use, store the earbuds in the charged case with the lid closed. Change notification settings via the Galaxy Wearable app on your phone. For more info on charging and extending battery life, see the linked online article. We appreciate you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Written by a customer while visiting Samsung US