Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,903 Reviews)
Rating breakdown 12,903 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
517
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,496)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Wyatt
from Boonsboro, Md
Expertise:Expert
Verified Purchase:Yes
Exceptional sound quality in a sleek, small, and quality made earbud. I cant have asked for a better experience with my new samsung earbuds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there Wyatt,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung’s Buds3 Pro: Comfort, Clarity, and Class.
on January 2, 2026
Posted by: Ramakrishnan Rathinavel
from Minnesota, MN
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver stand out as Samsung’s most advanced earbuds yet, offering premium sound, strong AI‑powered features, and a sleek new stemmed design. Based on my usage I can feel the excellent audio quality and comfort, though ANC performance trails some competitors which can still be improved. Overall I liked the headset very much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Good day Ramakrishnan Rathinavel,
Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Having battery issues on the right ear bud
on January 3, 2026
Posted by: Frazier
Having issues with the battery in the right ear bud will not stay charged only for a few hours now very disappointed in this product considering the price i paid
Response from Samsung USBy R&R, January 5, 2026
Greetings Frazier,
Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
Best sound and the noise canceling has improved. I also like the fit.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 13, 2026
Hi Jonathan,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, comfortable fit, amazing noise cancel
on January 3, 2026
Posted by: Anonymous
from Tucson, Az. USA
Expertise:Intermediate
Verified Purchase:Yes
I did put the Conform tips on it, but really didn't need to. They fit well, I expect them to feel more in my ears but they never fall out. I can sleep with them and they stay in. I wish they didn't look like silver airpods.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there John Keefe,
Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Coach
Expertise:Expert
Verified Purchase:Yes
Love the acoustic music, and noise cancellations and clean audio
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hey Coach,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how much you enjoy the clear sound, acoustic detail, and effective noise canceling. They were designed for balanced audio and immersive listening. These earbuds bring music to life in every moment. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how much you enjoy the clear sound, acoustic detail, and effective noise canceling. They were designed for balanced audio and immersive listening. These earbuds bring music to life in every moment. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jignesh
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Very good, high-tech and easy to use. Great noise canceling, and volume.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hello Jignesh,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the high-tech design, intuitive controls, and powerful noise canceling. Designed to balance innovation with everyday comfort, these earbuds deliver a refined listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the high-tech design, intuitive controls, and powerful noise canceling. Designed to balance innovation with everyday comfort, these earbuds deliver a refined listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
The auto pause when removing ear buds still works when the feature is turned off in settings so that doesn't work
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 14, 2026
Hi Chris,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have smart features that adapt to your listening habits all day long. Your feedback on the auto-pause function emphasizes the importance of customizing features to personalize your listening experience. Please contact our Samsung Support Team for assistance in adjusting and customizing features through the Galaxy Wearable app. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have smart features that adapt to your listening habits all day long. Your feedback on the auto-pause function emphasizes the importance of customizing features to personalize your listening experience. Please contact our Samsung Support Team for assistance in adjusting and customizing features through the Galaxy Wearable app. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US