Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,903 Reviews)
Rating breakdown 12,903 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
517
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,496)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Devon
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I've had a great experience with the Buds3 Pro. Very solid construction, sleek design, with intuitive gestures. I think they're also relatively comfortable for the size and design.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 14, 2026
Ahoy Devon,
Thanks for sharing your experience with the Galaxy Buds3 Pro. Featuring a sleek design, easy-to-use gestures, and durable build, these earbuds are designed for comfortable, everyday listening. Feedback like yours highlights the perfect mix of style, usability, and performance that many users value in premium audio gear. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. Featuring a sleek design, easy-to-use gestures, and durable build, these earbuds are designed for comfortable, everyday listening. Feedback like yours highlights the perfect mix of style, usability, and performance that many users value in premium audio gear. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible charging capabilities
on December 26, 2025
Posted by: 123e
Expertise:Intermediate
Anytime you try to charge the headphones after a workout It always says that there's moisture in the headphones. No matter how much you dry them off It will still somehow say that there's moisture on the headphone or the case, or that there's some type of debris on it When there's no debris on it
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi 123e,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: DGH78
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I have buds2 i think has better sound quality, however one of it not working, that why upgrade to buds3, I think next time will go with an other brand
No, I would not recommend this to a friend.
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi DGH78,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Charlie
from Copiague New York
Expertise:Intermediate
Verified Purchase:Yes
Looks great, sound quality is fabulous and I love the additional protective case I ordered with them. I love the way case fits inside each other.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Charlie,
Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Taylor
from Tn
Verified Purchase:Yes
Got these to replace my old ones. My spouse says they can hear me clear.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hi Taylor,
We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
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We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: BrittS
Verified Purchase:Yes
The Galaxy Buds3 Pro earbuds have a crisp, dynamic sound with a complete range of various music settings. The noise canceling setting is really excellent in preventing the exterior noise from entering your listening pleasure. This is a great choice for ear buds. Thank you.
Response from Samsung USBy R&R, January 23, 2026
Hello BrittS,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide dynamic sound with customizable listening modes, offering an immersive audio experience for music, calls, and entertainment. It’s wonderful that you can enjoy how advanced noise control improves focus and enjoyment in various settings. Your feedback highlights the premium sound quality that the Galaxy Buds3 Pro strive to deliver. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide dynamic sound with customizable listening modes, offering an immersive audio experience for music, calls, and entertainment. It’s wonderful that you can enjoy how advanced noise control improves focus and enjoyment in various settings. Your feedback highlights the premium sound quality that the Galaxy Buds3 Pro strive to deliver. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Ayid
from Queens, NY
Expertise:Intermediate
Verified Purchase:Yes
Good earbuds but for some reason i dont like the ambient sound on them.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hi there Ayid,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound while offering awareness features that adjust to your environment. Opinions on Ambient sounds vary depending on personal preference. Some users find them helpful and enjoyable, while others find them less appealing; it ultimately depends on the specific use case. For instance, they are useful when you want to stay aware of your surroundings while still in your own world. Such input helps us understand how the Galaxy Buds3 Pro perform in various listening situations. We appreciate your time and perspective. To explore all the features and options available with your Galaxy Buds3 Pro, please see the online article linked below. Thank you for choosing Samsung.
Use Ambient sound on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001315/
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound while offering awareness features that adjust to your environment. Opinions on Ambient sounds vary depending on personal preference. Some users find them helpful and enjoyable, while others find them less appealing; it ultimately depends on the specific use case. For instance, they are useful when you want to stay aware of your surroundings while still in your own world. Such input helps us understand how the Galaxy Buds3 Pro perform in various listening situations. We appreciate your time and perspective. To explore all the features and options available with your Galaxy Buds3 Pro, please see the online article linked below. Thank you for choosing Samsung.
Use Ambient sound on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001315/
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Gaby
from New York
Verified Purchase:Yes
I buy for Christmas gift and my husband loved !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hi Gaby,
We are thrilled that you chose to gift your husband the Galaxy Buds3 Pro. There’s nothing quite like the gift of exceptional audio quality and advanced features such as Galaxy AI. With the Live Translator function, you can use your Galaxy Buds3 Pro to translate conversations in real time. We appreciate your decision to give a gift from the Samsung brand. Thank you for your review and for choosing Samsung!
-Ty
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We are thrilled that you chose to gift your husband the Galaxy Buds3 Pro. There’s nothing quite like the gift of exceptional audio quality and advanced features such as Galaxy AI. With the Live Translator function, you can use your Galaxy Buds3 Pro to translate conversations in real time. We appreciate your decision to give a gift from the Samsung brand. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US