Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Don't fall out!
on December 5, 2025
Posted by: BoyMom2506
[This review was collected as part of a promotion.] Love the Buds Pro! Upgraded my buds earlier this year and I'm so glad I did. These stay in your ears with no problem and are so comfortable that I can keep a bud in all day if I wanted to. They are not Galaxy AI enabled however they do interact well with Gemini.
Bought an aftermarket case for them and attach them to my Stanley and now I never leave without them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Their Best
on December 5, 2025
Posted by: EoJoTX25
[This review was collected as part of a promotion.] When I purchased the device(Galaxy Buds Pro3), I traded in my original pair of Buds Pro2. So I had an expectation that they needed to meet for the new version. As usual I waited a considerable amount of time before making the upgrade. I do this the avoid a majority of bugs and early issues not caught before release. At first the new Buds seemed great; new features, updated other features, added new capabilities. However, I have found an issue with my Buds. At times while I'm listening to my music (which is the main use of the product), I will experience periods where the volume in one or both Buds cuts out. I'm also having an issue with people being able to hear me on the device when taking and makinging calls.
I'm not completely impressed with the device. I now have to start the daunting process of getting a replacement for the malfunctioning device. "Yeah" Come on folks step it up.
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hola EoJoTX25,
We appreciate your honest insight on the Galaxy Buds3 Pro. This generation was designed to improve connectivity and sound immersion, supported by upgraded Galaxy AI features. Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team for more information on the features of your Galaxy Buds3 Pro. Your feedback about call clarity and audio stability offers valuable guidance as we continue optimizing reliability and user satisfaction. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your honest insight on the Galaxy Buds3 Pro. This generation was designed to improve connectivity and sound immersion, supported by upgraded Galaxy AI features. Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team for more information on the features of your Galaxy Buds3 Pro. Your feedback about call clarity and audio stability offers valuable guidance as we continue optimizing reliability and user satisfaction. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pros and Cons for my Buds 3 Pro
on December 5, 2025
Posted by: BTD2024
[This review was collected as part of a promotion.] Galaxy AI works well with the Buds 3 Pro. Battery life awesome, size awesome, noise cancelation awesome, and voice clarity awesome. I am a truck driver! Buds 3 Pro is my headset! My only complaint is the distance you are able to walk away from your phone before it disconnects.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best fitting Buds ever made
on December 5, 2025
Posted by: Saketh23
[This review was collected as part of a promotion.] I have fitting problem most of the buds won't fit in my ears.I have tried different company buds. Even though they are good they wont stay when iam doing my workout or jogging. Then i got to know about this buds and used my friends buds for couple of days they i immidiately ordered this buds 3 pro .These are incredible I love the fitting,vocals,base and voice assistant.I think i us bixby and google more than 30 times in my daily life.I have the best experience with these buds and will definitely suggest this buds to my friends.I already have S25 Ultra so iam look to gift a S25 to my Mom if i win this contest i definitely gonna surprise my mom with new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound
on December 5, 2025
Posted by: RecluseTim
[This review was collected as part of a promotion.] I bought a pair of Galaxy buds 3 Pro, as I had lost one of my Galaxy buds 2 Pros, and as it turned out I'm happy with that little accident. I have never heard sound just good from any headphones let alone earbuds.
The active noise canceling is fantastic. I don't know if the Galaxy AI was used for this feature but it is definitely a feature worth mentioning. With the adaptive active noise canceling, you have the option of having it turn off automatically if it detects a siren. This is a great safety feature for anyone who has kids of driving age.
The Galaxy AI also provides live translation for these earbuds which I am so excited to try out. If you have a Samsung phone, you definitely need these. If you have another kind of phone, you'll still get great sound, even if you don't have all the bells and whistles that goes with the Galaxy product integration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable
on December 5, 2025
Posted by: Bunnyboy91
[This review was collected as part of a promotion.] Comfortable battery life could be better and issues with charging the left ear bud comes and goes but love them over all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never leave home with them
on December 5, 2025
Posted by: MattyB
[This review was collected as part of a promotion.] Galaxy AI on buds is so awesome, sending messages and asking Bixby questions has never been easier. I feel like this is the last watch I'll need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fast response in seconds.
on December 5, 2025
Posted by: Djtechlover
[This review was collected as part of a promotion.] Galaxy AI always gives me the best answers for my complicated and random question.
Value
5
Written by a customer while visiting Samsung US